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XF 1.3 Password Reset Not Working

Discussion in 'XenForo Questions and Support' started by Rum Runner Entertainment, May 25, 2014.

  1. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    I'm having a problem with the email that is currently working on the host itself. For some reason, it is sending links, but links with errors for some reason.

    Is there a way to fix this?

    Thank You.
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    What is your site URL and what is the Board URL set to in the ACP?

    What errors are in the links?
     
  3. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

  4. Mike

    Mike XenForo Developer Staff Member

  5. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    So should I change that?
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

  7. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    Okay. Will that fix the issue?
     
  8. Brogan

    Brogan XenForo Moderator Staff Member

  9. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    Is that the only problem? So it should work as of right now?
     
  10. Chris D

    Chris D XenForo Developer Staff Member

    Why don't you take the advice that's been given, and then try it, then report back? :)
     
  11. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

  12. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    Yes, this hasn't worked. For some reason, the email is working, but I'm getting server error logs. Also, as an effect of that, I'm also having issues with the password reset links. The email is sending just the link is giving a faulty link, which just leads to error on the forum website when you click on that link.
     
  13. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    I changed the board url, but its still gives me this:
     

    Attached Files:

  14. Mike

    Mike XenForo Developer Staff Member

    Can you show the link that's being generated?
     
  15. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    The site URL, as well as the board URL?
     
  16. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

  17. Brogan

    Brogan XenForo Moderator Staff Member

    He means the password reset link.

    Also screenshot the Board URL setting.
     
  18. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

  19. Mike

    Mike XenForo Developer Staff Member

    The link you've given reflects a board URL other than the one you have entered. It reflects a Board URL with "/index.php" applied (note the description of the option). I would guess you changed this since the email was sent?
     
  20. Rum Runner Entertainment

    Rum Runner Entertainment Active Member

    Yes, I've changed the board URL which is now just without the "index.php".

    Nevermind it does work.

    Thanks.

    Also, is there a way that someone could actually change the password themselves instead of the forums sending a password?
     

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