1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.4 One user only experiences slowdown periodically

Discussion in 'Troubleshooting and Problems' started by SW48, Dec 17, 2015.

  1. SW48

    SW48 Member

    Anyone having a slow experience here at PoliticalJack?
    This user on my site is the only one having this problem. Here is his description and he says it happens every single day. He has tried different browsers with the same result.

    as always, it's great for a couple hours and then goes to hell, doesn't type unless I'm typing too YOU in this thread, below it's like pulling teeth with pliers..........

    this is a test:

    I am typing and every key I hit post, below, it locks up and does nothing as here.........

    No blue circle spinning, works fine...................mind blowing.

    Been doing research, loaded windows 10/firefox and wondered if I needed to delete some anti-virs/malware.....have more than one......but.........in this thread it's 100%..........

    hasn't missed a bit and works like a new PC as everywhere I go on net, other than Political News and Current Events.......actually only thing I use here......
     
  2. wang

    wang Well-Known Member

    It was not very clear to me if that member has trouble loading your forum, or posting in it.

    Can you ask that user if he has this problem only from his home pc or does he get it when connecting from other pc 's as well?
     
  3. Robust

    Robust Well-Known Member

    Did you set him to discouraged by accident? That's the best thing I can think of, other than him having an unstable connection to your server.
     
    wang likes this.
  4. wang

    wang Well-Known Member

    Good catch sir. Now that I think of it, this looks like the behaviour of someone being discouraged.
     
  5. SW48

    SW48 Member

    Trouble posting.
     
  6. SW48

    SW48 Member

    The first thing I checked was discouraged and he is not discouraged and it works fast for an hour or more then dreadfully slow.
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    If it's just one user, it's going to be something local to them - ISP, routing, browser, etc.
     
  8. SW48

    SW48 Member

    Thats what I thought but he claims it is only the forum website. No others go slow when the slowness hits...ugh
     
  9. wang

    wang Well-Known Member

    Does it happen when he conencts to your forum from the same pc? Or does that member has that problem no matter where he connects from to your forum?
     
    Robust likes this.
  10. SW48

    SW48 Member

    He only has one pc.
     
  11. Martok

    Martok Well-Known Member

    Can he access the site via mobile phone using the phone's 3G/4G connection?
     
  12. SW48

    SW48 Member

    Yes he can access via iphone but says he has never experienced a slowness on the phone.
     
  13. Martok

    Martok Well-Known Member

    That would indicate that it's not a problem with your site but one related to his computer - ISP, browser, routing etc as suggested by Brogan.
     
  14. SW48

    SW48 Member

    Its a crazy situation. Seems like multiple updated browsers when he opens a reply window.

    So to pinpoint the problem it is only slow after approximately how many minutes online?
    A: usually after couple hours or as this morning as soon as I tried to reply, but has worked good since

    And closing the browser and opening a new browser fixes or not?
    A: sometimes and sometimes I restart pc and it works fine

    And the problem is only in the reply window?
    A: yeah, only on main page, here or where we posted of problem works like a champ
    I just signed in on my smart phone and it had no problems replying*
    neither is this machine presently, it's like taking the car to mechanic and it doesn't do for him what it did for me.
     
  15. SW48

    SW48 Member

    I now have a second poster that experiences the severe slow down when replying.
     
  16. HWS

    HWS Well-Known Member

    I think this is due to the usage of Flash.

    Flash is very often already heavily overloaded at most computers and XenForo calls a flash object at every page with a quick reply field. This results in performance problems with XenForo. It is always solved when I deactivate Flash.
     
  17. SW48

    SW48 Member

    Thanks, do you happen to know how to deactivate Flash?
     
  18. HWS

    HWS Well-Known Member

    Just uninstall the Flash program from your computer. That is what I did. No one should use Flash these days.
     
  19. Amaury

    Amaury Well-Known Member

    It's still needed for Firefox, though; otherwise, you can't upload multiple files at once on XenForo forums, for example, because you have to use the non-Flash uploader.
     
  20. HWS

    HWS Well-Known Member

    This is true. Because XF relies on a Flash object for multiple upload capability and does not want to remove it (it is suggested since years). I don't know any other software which has not converted to HTML5 now. Maybe because XF thinks the fallback to just 1 upload is sufficient?
     
    Xon likes this.

Share This Page