XF 1.5 No notification emails following IP change

Spleen

Active member
As above really, my hosts recently changed my IP address and now the site can't send any notification emails. I have 'Network is unreachable' and 'No connection is established to bmwlander.co.uk' Respective stack traces:

#0 /var/www/html/library/Zend/Mail/Protocol/Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('tcp://bmwlander...')
#1 /var/www/html/library/Zend/Mail/Transport/Smtp.php(199): Zend_Mail_Protocol_Smtp->connect()
#2 /var/www/html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /var/www/html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /var/www/html/library/XenForo/Model/MailQueue.php(79): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /var/www/html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
#6 /var/www/html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
#7 /var/www/html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
#8 /var/www/html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /var/www/html/deferred.php(23): XenForo_Model_Deferred->run(false)

And:

#0 /var/www/html/library/Zend/Mail/Protocol/Smtp.php(338): Zend_Mail_Protocol_Abstract->_send('RSET')
#1 /var/www/html/library/Zend/Mail/Transport/Smtp.php(203): Zend_Mail_Protocol_Smtp->rset()
#2 /var/www/html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /var/www/html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /var/www/html/library/XenForo/Model/MailQueue.php(79): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /var/www/html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
#6 /var/www/html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
#7 /var/www/html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
#8 /var/www/html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /var/www/html/deferred.php(23): XenForo_Model_Deferred->run(false)
#10 {main}

I suspect I may have to go back to the hosts but just wanted to make sure that I didn't need to do anything my end first. Thanks.
 

Brogan

XenForo moderator
Staff member
If the SMTP details haven't changed then you don't need to update anything in XF in the email options.

This is likely going to be a server/firewall issue.
 
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