XF 1.5 No notification emails following IP change

Spleen

Active member
#1
As above really, my hosts recently changed my IP address and now the site can't send any notification emails. I have 'Network is unreachable' and 'No connection is established to bmwlander.co.uk' Respective stack traces:

#0 /var/www/html/library/Zend/Mail/Protocol/Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('tcp://bmwlander...')
#1 /var/www/html/library/Zend/Mail/Transport/Smtp.php(199): Zend_Mail_Protocol_Smtp->connect()
#2 /var/www/html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /var/www/html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /var/www/html/library/XenForo/Model/MailQueue.php(79): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /var/www/html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
#6 /var/www/html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
#7 /var/www/html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
#8 /var/www/html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /var/www/html/deferred.php(23): XenForo_Model_Deferred->run(false)

And:

#0 /var/www/html/library/Zend/Mail/Protocol/Smtp.php(338): Zend_Mail_Protocol_Abstract->_send('RSET')
#1 /var/www/html/library/Zend/Mail/Transport/Smtp.php(203): Zend_Mail_Protocol_Smtp->rset()
#2 /var/www/html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /var/www/html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /var/www/html/library/XenForo/Model/MailQueue.php(79): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /var/www/html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
#6 /var/www/html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
#7 /var/www/html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
#8 /var/www/html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /var/www/html/deferred.php(23): XenForo_Model_Deferred->run(false)
#10 {main}

I suspect I may have to go back to the hosts but just wanted to make sure that I didn't need to do anything my end first. Thanks.
 

Brogan

XenForo moderator
Staff member
#2
If the SMTP details haven't changed then you don't need to update anything in XF in the email options.

This is likely going to be a server/firewall issue.
 
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