XF 1.5 Emails are not sending

[Flagy_]

Zend_Mail_Protocol_Exception: Email to [MAIL] failed (after retry): Could not open socket - library/Zend/Mail/Protocol/Abstract.php:277
Generated By: Unknown Account, 8 minutes ago
Stack Trace
#0 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail/Protocol/Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('ssl://smtp.jart...')
#1 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail/Transport/Smtp.php(216): Zend_Mail_Protocol_Smtp->connect()
#2 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/MailQueue.php(91): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999849796295)
#6 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999849796295, '')
#7 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999849796295, '', false)
#8 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /home/habziecr/domains/jartexnetwork.com/public_html/forum/deferred.php(23): XenForo_Model_Deferred->run(false)
#10 {main}
Request State
array(3) {
  ["url"] => string(44) "https://jartexnetwork.com/forum/deferred.php"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(33) "/forum/threads/global-test.39583/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
  }
}

After making the default email and the SMTP email the same, we were receiving this error:

Zend_Mail_Protocol_Exception: Email to [MAIL] failed (after retry): authentication required - library/Zend/Mail/Protocol/Abstract.php:431
Generated By: Unknown Account, 18 minutes ago
Stack Trace
#0 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail/Protocol/Smtp.php(289): Zend_Mail_Protocol_Abstract->_expect(Array, 300)
#1 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail/Transport/Smtp.php(228): Zend_Mail_Protocol_Smtp->rcpt('kevinrutz88@gma...')
#2 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/MailQueue.php(91): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9901270866394)
#6 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9901270866394, '')
#7 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9901270866394, '', false)
#8 /home/habziecr/domains/jartexnetwork.com/public_html/forum/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /home/habziecr/domains/jartexnetwork.com/public_html/forum/deferred.php(23): XenForo_Model_Deferred->run(false)
#10 {main}
Request State
array(3) {
  ["url"] => string(44) "https://jartexnetwork.com/forum/deferred.php"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(49) "/forum/threads/bedwars-shopautochangesword.39549/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
  }
}

 

[Ozzy47]

See 1 here: https://xenforo.com/community/resources/email-troubleshooting-guide.5086/update?update=18730

 

[Flagy_]

Thanks

 

[Ozzy47]

Thanks

Did you happen to get this resolved?

 

[Flagy_]

There are no more error logs, but at gmail it still doesn't send

 

[Ozzy47]

If you're using Gmail for SMTP you'll need to enable "Allow less secure apps"
https://support.google.com/accounts/answer/6010255