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XF 1.5 No alerts for replies?

Discussion in 'XenForo Questions and Support' started by MirandaSings, Aug 22, 2015.

  1. MirandaSings

    MirandaSings Active Member

    I am having a weird problem. I am not receiving any alerts whenever someone replies to a thread. I recently got ******* Modern Statistics addon, but seems like that bugged up the alert system? But whenever someone posts on my profile, that's when I receive alerts as well as conversation alerts. I refreshed the page also. I tried disabling the addon and did a file health check. All files are correct.
     
    Last edited: Aug 22, 2015
  2. Amaury

    Amaury Well-Known Member

    Have you tried disabling all add-ons and testing on a completetly default style?
     
  3. MirandaSings

    MirandaSings Active Member

    I did, it seems like this 1.5 update is so bugged. Sighs. Should I just try to use a back up?
     
  4. Amaury

    Amaury Well-Known Member

    There must be something else at play; otherwise, many other people would be reporting this.

    I suspect it may have something to do with *******'s add-on, but you'll need to contact them on their site about it.
     
  5. MirandaSings

    MirandaSings Active Member

    But I disabled it, that's what I'm confused :/
     
  6. Jeremy

    Jeremy XenForo Moderator Staff Member

    Why do you believe you should be receiving alerts about replies? Are you watching the thread(s) in question?
     
  7. MirandaSings

    MirandaSings Active Member

    What do you mean? That's how the alert system works o.o

    I have no watched threads, and I go to the forum list whenever someone replies to see if that would give me an alert. Doesn't work.
     
  8. Amaury

    Amaury Well-Known Member

    You only get alerts from threads you are watching, unless you're quoted or mentioned.
     
  9. MirandaSings

    MirandaSings Active Member

    Wow, is that how it works in Xen 1.5? It wasn't like that before at all...:/

    How do I set it to where it automatically watches every thread that's posted like before?
    It does say unwatch for every thread on xenforo, which is why I'm so confused.
     
  10. Amaury

    Amaury Well-Known Member

    It's always been like that.

    You can watch the forum.
     
  11. MirandaSings

    MirandaSings Active Member

    I clicked watch forum, still doesn't show alerts - tried both options (watch new threads/messages) - I have to manually watch every thread? Why is this..
     
  12. Martok

    Martok Well-Known Member

    Depending on the option you selected will depend on the alerts you will get.

    Screenshot_2015-08-22-08-12-12.png
    New Threads will send alerts for new threads only whilst new messages sends alerts for all new messages. Make sure you have checked the appropriate one and that notifications are set to alerts.

    Note you won't be alerted for your own posts.

    If it is still not working, you'll need to test with all add-ons disabled and in an unedited default style to see if it then works.
     
  13. MirandaSings

    MirandaSings Active Member

    It is an addon issue, but is there anyway to watch forum for all forums or watch thread for every thread? Cause threads I made on my forum don't show unwatch thread, but on xenforo it does.
     
  14. Martok

    Martok Well-Known Member

    Go to alert preferences in your account and set the alerts accordingly.
     
  15. MirandaSings

    MirandaSings Active Member

    Yes they are all checked, but there's no way to watch all threads that are made or watch all forums or do I have to do everything manually?
     
  16. Martok

    Martok Well-Known Member

    You have to watch all forums manually.
     
  17. Martok

    Martok Well-Known Member

    Why do you want an alert for every single thread and post anyway? It seems like overkill to me. Why not just use the New Posts page to keep up with everything new that is posted?
     
  18. Jeremy

    Jeremy XenForo Moderator Staff Member

    This part of XenForo was not changed in 1.5. Under preferences, you will find the option to automatically watch any thread you create or reply to.
     

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