XF 1.3 My forum has blocked me and others

[Jeffin]

Hi, my forum has blocked my ip and probably many others from accessing it. I think it is the FoolBotHoneyPot addon from @tenants. I don't know how it happened. A few members have also reported this to me via facebook and email. Below is the message I am being shown.

401 Unauthorized
Your IP has been used by Spam Bots to attempt to register on this forum multiple times

I cannot enter the admin area even via a proxy ip. What should I do? Need help please.

 

[Chris D]

Do you use something similar to CloudFlare?

 

[Jeffin]

Do you use something similar to CloudFlare?

No I don't.

 

[Chris D]

OK. It's just that with technologies like CloudFlare your visitors could appear to be sharing IP addresses because the REMOTE_ADDR value would contain the CF IP rather than the real one your visitors are using.

Hence if you had blocked that IP address then it could affect a number of your users.

But if it's not that... Have you tried to contact tenants directly?

 

[Jeffin]

OK. It's just that with technologies like CloudFlare your visitors could appear to be sharing IP addresses because the REMOTE_ADDR value would contain the CF IP rather than the real one your visitors are using.

Hence if you had blocked that IP address then it could affect a number of your users.

But if it's not that... Have you tried to contact tenants directly?

I'll private message tenants then. I have tagged him here to bring this to his notice. Thank you for your reply.

 

[TPerry]

I'll private message tenants then. I have tagged him here to bring this to his notice. Thank you for your reply.

Are you by chance using his DeDos add-on? If so, just disable your add-ons via the config.php and then go into your ACP and disable that add-on.

 

[Jeffin]

Thank you very much.
@MattW managed to solve the issue for me.

 

[Mouth]

Thank you very much.
@MattW managed to solve the issue for me.

What was the issue?
I've just got the same issue from a valid user, on the other side of the world from my normal target audience, when trying to view uploaded images
I too have FoolBotHoneyPot add-on, but that's functionality for registration only and shouldn't be impacting image viewing when normal thread viewing.
@MattW, perhaps you remember the issue?
I think it could otherwise be from StopForumSpam, via /admin.php?options/list/usersAndRegistration#_stopForumSpam, but I thought that was only for registration too.