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Missing categories!!!

Discussion in 'Troubleshooting and Problems' started by Rho Delta, Nov 6, 2012.

  1. Rho Delta

    Rho Delta Well-Known Member

    There has been widespread reports on one of my forums about categories not linking to anything. I have had the forum up for over a year with no issues and have made no changes to these categories. My host can't find anything wrong on their end... help!

    (link removed due to forum spam)
    Categories not working: Schools, Non Specific (seems to be working again), alumni

    (links removed due to forum spam)

    You can still access threads by using the search function. Very strange. I need to get this fixed ASAP.

    Thanks ahead of time for the help.
     
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    http://oldrow.net/forums/non-specific.27/

    Internal server error. This is a server issue. Probably a conflicting module like mod_security. The only way to know for sure is to pull the logs from the server to find a more specific error message. Otherwise try disabling mod_security (ask your host or server person).
     
    Mouth likes this.
  3. Rho Delta

    Rho Delta Well-Known Member

    Jake I have PMed you the error log from my cPanel
     
  4. Rho Delta

    Rho Delta Well-Known Member

    Cant seem to figure out what is going on here, very frustrating for my users...
     
  5. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

  6. Rho Delta

    Rho Delta Well-Known Member

    Not for me...
     
  7. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    It stopped working. Back to the ISE 500 error.
     
  8. Rho Delta

    Rho Delta Well-Known Member

    Hmm now non specific works but schools doesn't. Any more thoughts on what this could be?
     
  9. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Just this:

     
  10. Rho Delta

    Rho Delta Well-Known Member

    Since I can't seem to figure this out and it is limited to a couple nodes but the threads work inside the nodes if you search for them... would it be possible to create a new node and transfer all threads from the broke node into the new node, then delete the broke node?
     
  11. Brandon Sheley

    Brandon Sheley Well-Known Member

    I wouldn't make a new one tbh, could it be usergroup permissions?
    Can you see them when your logged out.
    I clicked the link above and see threads.
     
    Jake Bunce likes this.
  12. Rho Delta

    Rho Delta Well-Known Member

    Weird when I log out the Schools link works, but the alumni one still doesnt.
     
  13. Brandon Sheley

    Brandon Sheley Well-Known Member

    And what does your htaccess file look like?
    Does it help if you change the url's to just site.com/forum/32
     
    Jake Bunce likes this.
  14. Mouth

    Mouth Well-Known Member

    I agree - check for mod_security!
     
    Jake Bunce likes this.
  15. Rho Delta

    Rho Delta Well-Known Member

    My webmaster said he doesn't want to disable mod security because its too risky...
     
  16. Brandon Sheley

    Brandon Sheley Well-Known Member

    Did you try disabling the "pretty url's" like I suggested?
     
    Jake Bunce likes this.
  17. Rho Delta

    Rho Delta Well-Known Member

    Not yet, will it break my links if I do that?
     
  18. Brandon Sheley

    Brandon Sheley Well-Known Member

    You can always change it back, it's just to troubleshoot really.
     
    Jake Bunce likes this.
  19. Mouth

    Mouth Well-Known Member

    Then, with respect to your web[no]master, you need a new one ;)
    It's a very simple job to check the mod_security logs and see if it is the source of your page blocks, and if so tweak the relevant mod_security rules that is impacting.
    Webmasters should never use tools they do not know how to manage or configure appropriately
     
    Jake Bunce likes this.
  20. Rho Delta

    Rho Delta Well-Known Member

    Where is the setting for pretty URLs?
     

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