Add-on Microsupport

[kankan]

Would be a instant purchase for me too.
Linked to a paypal management for support would be a nice option too

 

[Micheal]

i will start working on the microsupport system soon and have a working version out in a few weeks.

 

[Digital Doctor]

+watch

 

[eransss]

Just wondering when this add-on is coming out because i have been looking for something like this for my forum

 

[Morgain]

It's been 7 months now so it doesn't look like it's happening.

 

[Micheal]

It's been 7 months now so it doesn't look like it's happening.

it will be happening just had alot go on over the last few months.

 

[Micheal]

this has started to come along and hope to have the first release out within a few days fingers crossed.

 

[eransss]

Will this be a free add-on?

 

[Micheal]

Will this be a free add-on?

again there will be 2 versions a free and a commercial version.

the first one that will be released will be the free version then some time later there will be the commercial version.

 

[Micheal]

the free version will not have the live chat added to it but the commercial version will have.
That will be the only diffarence between the 2 and maybe a few extra functions.

 

[eransss]

how much will the commercial version cost about?

 

[Micheal]

how much will the commercial version cost about?

The commercial version will be about $35.00 per license

 

[Micheal]

Here are just a few images of the start of the support system.

 

[eransss]

looks nice cant wait but i think that $35.00 is a lot of money for something like this add-on

 

[Mike Edge]

looks nice cant wait but i think that $35.00 is a lot of money for something like this add-on

LOL?? Most quality live chat software is more then that for a month and if Michael or Goodie2Shoes gets WHM working in their cart, that could fully cut out the need of something like WHMCS, another 15.00 per month.. So the two add ons would pay for themselfs in a matter of a few months.

 

[eransss]

oh so it is $35.oo one time charge? Because to me it sounds like it is eather $35 a month or a year

 

[Micheal]

oh so it is $35.oo one time charge? Because to me it sounds like it is eather $35 a month or a year

you paye the $35 for the life time use of the script but and one years free ypgrades and support after the year you will not be able to download new versions that are released but you can re-new this within the cart system one it runs out at a lower cost.

 

[eransss]

ok thanks for letting me know micheal by the way i sent you a new PM

 

[Micheal]

just an update for you all

I have most of the front end working now submitting support tickets, replying to tickets and viewing your tickets.
Im hopping to have the first version out in about a weeks time as there is alot of coding still to be done.

Mike

 

[Micheal]

here are a few more screenshots for you to look at.