XF 2.2 Member not getting notification emails.

[ForumFan]

I have a member who told me he's not getting email notifications for replies on his threads, etc. He's checked his spam folder... not there.

He did get the registration confirmation. But he's not getting the other email notifications. He's got the correct boxes checked in preferences:


Anything else I should be checking?

 

[Mr Lucky]

Has he never had any? Obvious point but I've had this and it's been caused by the member not going to the thread after the first notification, because they stop coming if you don't follow the link or go to the message.

 

[ForumFan]

No email notifications at all. He started the thread and has commented multiple times.