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Lots of errors everywhere...

Discussion in 'Troubleshooting and Problems' started by Moi EtOuir, Sep 7, 2011.

  1. Moi EtOuir

    Moi EtOuir New Member

    Hi,

    I got a major problem with Xenforo

    I installed it today, imported a VBulletin board but I got problems that restrain me from opening it to visitors :

    Most of the time when the cache rebuild is starting, It says there is an error and stop. Then I get a 403 Error saying that I don't have the permissions to access the file

    When I go back, sometimes it works, sometimes it doesn't, it's random...

    Where does this come from ? The host doesn't seem to be able to find a solution...
     
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Which cache is being rebuilt? What are you doing when the error occurs?

    The 403 error is a server error. Which file is generating that error?
     
    Moi EtOuir likes this.
  3. Slavik

    Slavik XenForo Moderator Staff Member

    Can you check your server error logs?
     
    Moi EtOuir likes this.
  4. Moi EtOuir

    Moi EtOuir New Member

    No time to see, you can take a look at the error logs to see :/

    Any action that require the cache to be rebuilt, but it happens all the time when Rebuilding the search index
    http://puu.sh/5kli

    Not sure, admin.php I think

    Here it is :
    Code:
    [Thu Sep 08 01:14:10 2011] [error] [client xx.xxx.xxx.xx] client denied by server configuration: /home/foldername/public_html/testforum/admin.php, referer: http://mysite.com/testforum/admin.php?tools/cache-rebuild
    [Thu Sep 08 01:14:10 2011] [error] [client xx.xxx.xxx.xx] client denied by server configuration: /home/foldername/public_html/testforum/admin.php, referer: http://mysite.com/testforum/admin.php?tools/cache-rebuild
    
    I censured some things

    I asked 2 people that are working on the dedicated server, they are really good at it and they are managing a server hosting company, and they can't find where it comes from :/
     
  5. Moi EtOuir

    Moi EtOuir New Member

    After 2 hours of searching, it appears that the Apache module called "mod_evasive" was the cause of this
    It was activated because we got DDOS issues on the website.
    Deactivated it, and now it works

    If this can help anyone ;)
     
  6. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Definitely a problem with the server configuration. Do you have mod_security installed?

    edit - nm, i see you fixed it
     
    Moi EtOuir likes this.
  7. Moi EtOuir

    Moi EtOuir New Member

    Thank you for helping anyway that's nice :)
     
  8. dieketzer

    dieketzer Well-Known Member

    my hat is off to you for posting the fix.
    i wish more people did that :)
     
    bambua and Moi EtOuir like this.
  9. kkm323

    kkm323 Well-Known Member

    really helpful for others that u post the fix ;)
     

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