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XF 1.5 Long Posts = Spam?

Discussion in 'XenForo Questions and Support' started by XenBurger, Aug 24, 2016.

  1. XenBurger

    XenBurger Member

    Got a message from a user saying this:

    "Hi I am trying to posy my hair loss story but It will not allow me to. It keeps saying my content is likely spam. It is a long post so that may be the issue. Can you please lift this restriction?"

    Any idea what he's encountering and how I fix it?
  2. wickedstangs

    wickedstangs Well-Known Member

    I think you are referring to the Maximum Message Length
    In your usercp goto to options> Message and change it to 0
  3. XenBurger

    XenBurger Member

    I figured that but why is the default error message accusing the user of spamming? That seems like really bad judgment.

    How about just something like "This is our maximum and you've gone over it" ?

    So i thought maybe this was a different problem. After all, they're being told they're trying to steal advertising on my site. That's the default message for a post that's too long?
  4. wickedstangs

    wickedstangs Well-Known Member

    that is weird. I don't think it should say anything about spam...
  5. Mike

    Mike XenForo Developer Staff Member

    If they're getting that message, then it is triggering a spam check. You can check the spam trigger log in the control panel to see specifically what was triggered.
  6. XenBurger

    XenBurger Member

    @Mike - it seems the word "Pharmacy" is triggering it. And apparently I had put that phrase into the restricted words list. Thanks.
  7. The Sandman

    The Sandman Well-Known Member

    You could call it "possibly spam", or "possibly inappropriate" instead of "likely spam", but there's always gonna be a trade-off when trying to use trigger words to catch spammers. At least now you know that "pharmacy" probably shouldn't be on the list for your forum (same with "Rogaine" or "minoxidil"), while plenty of other pharma words like "viagra", "testosterone", or "hoodia" will still mostly catch spammers and not real members.

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