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XF 1.2 Login Problems

Discussion in 'Troubleshooting and Problems' started by Inkman, Nov 8, 2013.

  1. Inkman

    Inkman Active Member

    I have had many reports from my members that they are having problems logging in and coming across errors, can anyone help please?
    The error showing in my admin control panel is...

     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Can you post the full contents of the error?
     
    Inkman likes this.
  3. Inkman

    Inkman Active Member

    The stack trace is:
    And the Request State is:
     
  4. Mike

    Mike XenForo Developer Staff Member

    I suspect this is an add-on issue -- the add-on is likely overriding that action but not returning information correctly.
     
    Inkman likes this.
  5. Inkman

    Inkman Active Member

    Is there a way of finding what add on is causing it easily Mike?
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    Disable them all then re-enable them one at a time.
     
  7. Jeremy

    Jeremy XenForo Moderator Staff Member

    Disable them all and reenable them one by one. What add-ons do you have installed?
     
  8. Inkman

    Inkman Active Member

    I have loads would be hard to say lol. I am just trying a few i have updated recently so will let you know if i find the one.

    The error message members get when they try and login is:
    Wirral Talk Community - Error
    Loading...
    Security error occurred. Please press back, refresh the page, and try again.
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

    A security error is usually related to an expired token.

    Do you have any add-ons which interface with the login process?
     
    Inkman likes this.
  10. Inkman

    Inkman Active Member

    Found the add-on causing me problems, it was Alter Ego Detector hopefully @Liam W can correct the fault if possible.
    Thanks for your help above guys much appreciated.
     
  11. Liam W

    Liam W Well-Known Member

    Are you on the latest version? I missed a return value at the very end of all the if statements, however I'll check for some more...

    @Brogan

    I've discovered that if there is a server issue during a redirect or other such action, a security error is more often than not thrown (which is really confusing).
     
    Inkman likes this.
  12. Inkman

    Inkman Active Member

    Hi @Liam W i am running the latest version of XenForo and Alter Ego.
     
  13. Liam W

    Liam W Well-Known Member

    Just checked, it would appear I forgot to upload the fixed version as an update...

    Doing it now - it should fix the issue :)

    Liam
     

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