License Transfer

[kingdomkz]

I was told by the account holder of a license that I just purchased, that support told them that I need to make a support ticket as the "current" license holder of a XenForo license, but I don't have the XenForo License transferred yet to my account, thus I cannot make a support ticket if I don't have a current license on my account... How do I make a support ticket?

 

[Paul B]

We do not permit accounts to be handed over to third parties, nor will we action a transfer unless the original account/license holder requests it.

The current holder of the account/license needs to submit the transfer request ticket.

 

[Pablos]

How to sell and transfer an expired license ? How long will the transfer take after the license renewal ? Can the buyer be protected in such a transaction ?

 

[Paul B]

Submit a ticket for any account/license issues.

Contact us

xenforo.com

Can the buyer be protected in such a transaction ?

We have no involvement - any such sales are between the two parties only.

 

[Slavik]

How to sell and transfer an expired license ? How long will the transfer take after the license renewal ? Can the buyer be protected in such a transaction ?

We do not get involved in the 3rd party trade except to transfer it once the original owner asks us to.

The only way to be entirely risk free is to buy from us directly.

 

[Pablos]

I want to sell. And I want to do it honestly and openly. Thanks for the reply

 

[Pablos]

Can I transfer my expired license ? the buyer will then extend it himself. Or do I have to renew and then transfer ?

 

[Paul B]

You will have to renew it first, then request a transfer.

 

[Pablos]

Good. I'll let the buyer know. And the last question, in your opinion to make a deal through PayPal service it will be safe for the buyer ? I think that he is also experiencing this issue as much as I do.

 

[FatTaco]

After a license has been transferred, is there any way the original holder can request it back through Xenforo?

 

[Paul B]

As long as it is a valid transfer, no.

 

[zaja]

You will have to renew it first, then request a transfer.

Does this mean that it is not possible to transfer an expired license?
Or is it possible to transfer it but the new owner can no longer extend it?

 

[beerForo]

Needs to be active and can not have been transferred before.