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License Question

Discussion in 'XenForo Pre-Sales Questions' started by ViscousSummer88, Nov 17, 2013.

  1. Hello, if i was to buy a license, and then it was to expire, does that stop me from using the software, or can I still use it, just not download new versions if they are released?

    Thanks for any help.
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    You can still use it, just not download new versions nor use ticket support.
     
  3. Andrej

    Andrej Well-Known Member

    Yes, you can continue to use the software past its expiration date, and renew at any time without penalty.
     
  4. Ah, okay thanks for the super quick replies!
     
  5. JJJ

    JJJ Active Member

    Hi, I got another licence question. I work with a team, I got my own license, our company meanwhile has two other licences. We work as a team. How many people can we register here in this forum with 3 licences?
     
  6. Jeremy

    Jeremy XenForo Moderator Staff Member

    You can associate 4 accounts per customer account.
     
  7. Morgain

    Morgain Well-Known Member

    Also although you cannot use official ticket support without a current licence, the mods and community support on here is so good, you will rarely need it.
     
    wickedstangs likes this.
  8. JJJ

    JJJ Active Member

    wow, that's fine :)
    That's more than enough.
     
  9. Tracy Perry

    Tracy Perry Well-Known Member

    A total of 4 Forum users per license. Only the original license holder will have ability to download the updated versions during support period.
     
  10. Jeremy

    Jeremy XenForo Moderator Staff Member

    It is per customer account, not per license.
     
  11. Tracy Perry

    Tracy Perry Well-Known Member

    Agreed... that's what happens when you post under the influence of cough medicine heavily laced with codeine. :whistle:

    Actually from what he posted they can have a total of 8 forum users and 2 individuals able to download updates during support (if I read right). 1 personal license (his - allows 4 forum accounts) and then 2 to the corporation (assuming the same name like I did my 3 licenses) which allows an additional 4.
     
  12. Jeremy

    Jeremy XenForo Moderator Staff Member

    That is correct, yes.
     
  13. santamo

    santamo Active Member

    Hi. I created a forum with an address www.forum.xxx.su. Have I the rights with the same license to create yet another test forum with the address www.test.xxx.su? Thanks.
     
  14. Brogan

    Brogan XenForo Moderator Staff Member

    See the pre-sales FAQ in my signature for the answer to that.
     
  15. santamo

    santamo Active Member

    "Each license permits you to install the software once. However, you may create a single additional test installation for testing purposes only. Any test installation of this kind must be password protected, and access to it must be limited to you and your website staff."
    ------------------
    I need to delete all users except the staff - I understand correctly? Thanks.
     
  16. Jeremy

    Jeremy XenForo Moderator Staff Member

    You are allowed one test instance, yes. As long as it is protected so that only you and necessary staff have access.
     
    santamo likes this.
  17. Moshe1010

    Moshe1010 Well-Known Member

    I never understood why does it matter if it's password protected or not if it's on the same domain and not operational (meaning, people don't enter the test area/second installation).
     
  18. Jeremy

    Jeremy XenForo Moderator Staff Member

    It is within the license agreement:
    Any public facing installation can be considered a secondary installation of your license.
     
  19. Moshe1010

    Moshe1010 Well-Known Member

    I didn't ask what the license agreement says, I asked what's the logic behind it since people don't have a direct link to the test area = no way to find it. So why do we need to protect it with a password (that breaks Flash basically)?
     
  20. Martok

    Martok Well-Known Member

    Because you can't guarantee that the site won't be listed by a search engine or that a link to the site won't be passed on to others, inadvertently or otherwise. Plus depending on the test site URL, it is possible to simply guess or work out what it is. I've certainly found 'hidden' test sites before.
     

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