XF 1.2 Import error: The attachments directory could not be found.

[Razasharp]

I am getting this error on import.

Following Brogan's advice, I have cloned my site into a new domain, so from mysite.com to mysite.org, and I have deleted all the forums I do not want imported.

On import, the XF importer picks up the attachments as:

/home/site_dot_com_name/public_html/images/attachments

That does not work (says: The attachments directory could not be found) and changing it to:

/home/site_dot_org_name/public_html/images/attachments

It says the same.

Any ideas what might be going on? (The attachments are in the images/attachments folder and the vB ACP attachments directory is set to the same directory)

 

[Paul B]

Are you attempting to do the import on the same server?

What is the relation/path between the XF install and the cloned vB install?

 

[Razasharp]

Yes they are on the same server, however, I changed the nameservers yesterday for the XF site (back to my old server - where I had XF installed before I copied it to the new server) but I have checked and the sites are on the same server (I have a thread on the old server saying 'old server')

They are installed:

Full, live site:

/home/sitename/public_html

and the clone with deleted forums etc is at:

/home/sitename_org/public_html

I can go to the folder and pwd shows the path as per my first post, so the path is definitely correct.

 

[Razasharp]

Ok this is weird - turning the board on/off does not have any effect!

Going to the forum I see the forum on the old, could it be that the admin CP is still resolving to the new server? Very odd - never seen that before!

 

[Paul B]

Have you changed the details to point to the new database in the config file?

 

[Mike]

Did you copy all the attachments over? If not, it may be a permissions error.

In reality, it still could potentially be a permission error if the new .org user can't read the attachment directory - I don't know the ownership or permission settings on that.

Another workaround would be to move the attachments back to the database.

 

[Razasharp]

Have you changed the details to point to the new database in the config file?

Actually scrap my last post - the ACP is controlling the active/inactive state (just wasn't showing me while logged in).

Re DB details, yep, changed in the vB config to new DB, and those details entered in the XF importer.

 

[Razasharp]

Did you copy all the attachments over? If not, it may be a permissions error.

In reality, it still could potentially be a permission error if the new .org user can't read the attachment directory - I don't know the ownership or permission settings on that.

Another workaround would be to move the attachments back to the database.

Hi Mike

Permissions seem ok:

drwxrwxrwx 11 site_org site_org 4.0K Jun 6 2012 attachments

And inside the attachments folder:

drwxrwxrwx 12 site_org site_org 16K Oct 27 21:51 1
drwxrwxrwx 11 site_org site_org 4.0K Jun 6 2012 2
drwxrwxrwx 8 site_org site_org 4.0K Jun 5 2012 3
drwxrwxrwx 10 site_org site_org 24K Dec 2 2012 4
drwxrwxrwx 10 site_org site_org 4.0K Jun 6 2012 5
drwxrwxrwx 7 site_org site_org 4.0K Jun 6 2012 6
drwxrwxrwx 5 site_org site_org 4.0K Jun 6 2012 7
drwxr-xr-x 4 site_org site_org 4.0K Jun 6 2012 8
drwxr-xr-x 6 site_org site_org 4.0K Jun 5 2012 9
-rw-r--r-- 1 site_org site_org 1 Jun 6 2012 index.html

I thought about changing the attachments to DB, but as it's currently pointing to the live sites path, I'm worried it might delete the files there - can you remember if doing that actually removes the attachments? If not I could try that..

 

[Razasharp]

Actually can I just skip attachments? I only need avatars and profile pics - are these treated separately to attachments?

 

[Razasharp]

Edit: I changed storage to DB and it's working now, thanks both! I did not 'finalise' the change tho (so it didn't delete the attachments in file storage)

 

[Paul B]

Actually can I just skip attachments?

For future reference, you can skip the import step by navigating directly to admin.php?import/import&list=1