Thank you for your suggestions. I am afraid they were to no avail.
I tried reporting a number of posts to test. Nothing turns up, not in forum and not in a toolbar.
We are on XF2 and I have all admin and mod permissions. Including those two in specific.
We do use custom styling but tried xenbase and others and still the same.
The "send reports into forum" has "none" as option so should redirect reports to central location.