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XF 1.4 How do I send an user a "reset password" email

Discussion in 'XenForo Questions and Support' started by carino, Feb 20, 2015.

  1. carino

    carino New Member

    One of my users tells me that they have accidentally locked themselves out of Xenforo. She is not the most computer savvy person. She sent me an email and I directed her to use the "forgot password" link in the login window. I am waiting for her response.

    Anyway, as the admin, I see that I can enter a new password directly on her user profile field. Easy enough. But, I do not want to enter a password and then communicate it via email as that is not secure. What I would like to do is to force the "reset password" email as the admin. But, I cannot find, and probably because I am a newbie, is how to send a password reset email to a user. Would appreciate any guidance.

    Thanks,

    Steve
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Members can perform a password reset themselves by clicking the link here:

    upload_2015-2-20_17-22-29.png

    There is no other way of doing it.
     
  3. Martok

    Martok Well-Known Member

    If the user really can't manage this simple step then an admin could do this in an incognito window for them.

    Better to educate people to do it for themselves though.
     
  4. carino

    carino New Member

    thanks guys ...
     
  5. adwade

    adwade Active Member

    I realize this is an older question, but just wanted to add a newer answer for it. Chris D's add-on, Reset Password From ACP, can accomplish this now for those needing such. (y)
     
    Mouth likes this.

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