S seyc New member Jan 19, 2020 #1 I seems like it is set up correctly and the user screen says that the registration is waiting on the email to be confirmed. But the email is not being received.
I seems like it is set up correctly and the user screen says that the registration is waiting on the email to be confirmed. But the email is not being received.
J jeb35 Well-known member Jan 19, 2020 #2 Have the user check their spam box. A lot of forum email addresses will go to the spam folder. Upvote 0 Downvote
S seyc New member Jan 20, 2020 #3 They did that. I also had it send another conformation email that never showed up. eta: I have personally checked their spam folder. Neither one is there. Upvote 0 Downvote
They did that. I also had it send another conformation email that never showed up. eta: I have personally checked their spam folder. Neither one is there.
D djbaxter in memoriam 1947-2022 Jan 20, 2020 #4 1. Is this just one member that's having the problem? What email client is s/he using? 2. What method are you using to send emails? Upvote 0 Downvote
1. Is this just one member that's having the problem? What email client is s/he using? 2. What method are you using to send emails?
S seyc New member Jan 20, 2020 #5 1) This is the first person to register as a user. I am trying to figure out how I set it up wrong. Outlook 2. I have no idea. I assumed that there would be a default method. Upvote 0 Downvote
1) This is the first person to register as a user. I am trying to figure out how I set it up wrong. Outlook 2. I have no idea. I assumed that there would be a default method.
D djbaxter in memoriam 1947-2022 Jan 20, 2020 #6 Yes. There is a default method which is what you're using if you didn't change anything. This is Outlook.com? Not the Office Outlook program? Upvote 0 Downvote
Yes. There is a default method which is what you're using if you didn't change anything. This is Outlook.com? Not the Office Outlook program?
S seyc New member Jan 20, 2020 #7 I don't know. I am new to all of this. I was like, "I think I set it up correctly, try and log on." And it does not work. I also tried to sign up for a new account with my work email (through outlook) and with my gmail account. It came into the gmail "spam" folder. Upvote 0 Downvote
I don't know. I am new to all of this. I was like, "I think I set it up correctly, try and log on." And it does not work. I also tried to sign up for a new account with my work email (through outlook) and with my gmail account. It came into the gmail "spam" folder.
D djbaxter in memoriam 1947-2022 Jan 20, 2020 #8 That's very common for Gmail, but the email did arrive - just flagged as spam. What happened with your work email? Upvote 0 Downvote
That's very common for Gmail, but the email did arrive - just flagged as spam. What happened with your work email?
S seyc New member Jan 20, 2020 #9 It is not there. No record of it ever existing. And no, I did not type it in wrong. Kind of hard when the computer auto-fills Upvote 0 Downvote
It is not there. No record of it ever existing. And no, I did not type it in wrong. Kind of hard when the computer auto-fills
D djbaxter in memoriam 1947-2022 Jan 20, 2020 #10 Submit a ticket to your host and ask them to check that the following server records are properly set for your forum domain: DKIM SPF Reverse DNS (PTR) Upvote 0 Downvote
Submit a ticket to your host and ask them to check that the following server records are properly set for your forum domain: DKIM SPF Reverse DNS (PTR)
