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Hello License change information help me!!

Discussion in 'XenForo Questions and Support' started by crazy, Apr 6, 2013.

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  1. crazy

    crazy Member

    Hello, I got my license as a 2nd hand purchase from a friend since she was 1 week stake-mail e-mail, name, order number, name change, but said in e-mailed my license to be played, but how much has been licensed since she was 3 years, I take a look where I find the answer is the order number You will cooperate'm really hard to please me.!

    my from : Turkey I turned to google translate what I wrote.
     
  2. Fufu

    Fufu Well-Known Member

    you only need to pay $40 (per year) to renew the license. then you can receive support and updates.
     
  3. crazy

    crazy Member

    Even if I make that money olucakmı change? do not think I'll take, purchase changed already updated to change the form filled out here : http://xenforo.com/contact/
     
  4. Fufu

    Fufu Well-Known Member

    You need to login here to change the information:
    http://xenforo.com/customers/

    You need the owners email and password to be able to change the license holder information.
    If not possible, then send all her information and request for transfer of license through that contact us link. http://xenforo.com/contact/
     
  5. crazy

    crazy Member

    [​IMG]

    I already know the login information, but I want the order number you take me to the link I opened ticket name, surname, e-mail Let me get where I want to change the order number three years ago?
     
  6. Fufu

    Fufu Well-Known Member

    I believe you must pay $40 first to receive support and fill-out the "Get support" to change the "Your details" link.
     
  7. The Forum Heroes

    The Forum Heroes Well-Known Member

    Search Paypal from that date. Paypal never deletes transaction info regardless of how old it was.
     
  8. crazy

    crazy Member

    :) I'll be sure to say the same thing if a moderator friend
     
  9. crazy

    crazy Member

    I got my friend looked license has it's own paypal account could not scanned: S
     
  10. Fufu

    Fufu Well-Known Member

    PayPal.com -> History -> Advance Search -> "payments@xenforo.com" - > "Email" -> Change the date back to January 2011 -> hit "Search" button
     
  11. Andrej

    Andrej Well-Known Member

    The problem is that he got the license from a second-hand seller as stated in the first post:
    Sometimes I wonder how details like this can be missed.
     
    crazy likes this.
  12. crazy

    crazy Member

    yes since the morning I tried to explain it :)
     
  13. Fufu

    Fufu Well-Known Member

    Mike Edge mentioned they had to get a PayPal transaction ID.
    I was pointing crazy where to find the information from the person they obtained the copy from.
     
    Andrej likes this.
  14. Andrej

    Andrej Well-Known Member

    That wasn't clear out of what you wrote, but I understand that you try to help given the explanation. :)
     
    Fufu likes this.
  15. crazy

    crazy Member

    This time, I'm the victim then what is my fault?
     
  16. crazy

    crazy Member

    @Mike here show please ! :(
     
  17. Brogan

    Brogan XenForo Moderator Staff Member

    Use the Contact Us form or raise a ticket for all license related issues.

    This is not something that can be discussed in public, for obvious reasons.
     
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