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XF 1.4 Forgot password not sending e-mail

Discussion in 'Troubleshooting and Problems' started by florencia, May 13, 2015.

  1. florencia

    florencia Active Member

    Hi, when I click on forgot password then I click on the link from the e-mail i get "The requested page could not be found." any ideas why this is happening?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Check the Board URL in the ACP is set correctly.
     
  3. florencia

    florencia Active Member

    yes. that was it. Thank you so much Brogan for your prompt response. I'm with a deadline.
     
  4. florencia

    florencia Active Member

    When I get the reset password it also e-mail the user name with it. That is not very secure. Can I remove the username information from that e-mail and leave only the password? Thank you.
     
  5. Brogan

    Brogan XenForo Moderator Staff Member

    There is no option to do that.
     
  6. florencia

    florencia Active Member

    mmm, really? user names and password should never be sent in the same e-mail. Any add-ons that fixes this problem that you know?
     
  7. Mike

    Mike XenForo Developer Staff Member

    It's really a moot point because if you have the email, you have the email address which you can login with.
     
  8. florencia

    florencia Active Member

    mmm... :D i guess you are right...:p

    I was thinking on their user name and password forgot about the e-mail that can also be used as the user name.

    maybe in the future we can have user name (not e-mail) and password, in which case it might be more secure because you would have to know both.
     

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