XF 1.5 Password not working on mobile?

[Commodore]

I have a couple of forum users complaining that they cant access the website from mobile because of an incorrect password error. They enter their same password on their PCs and they get in no problem.

Any ideas what it could be?

 

[Commodore]

ok im definitely going with the non-www version.

So where do I make these changes? I believe I need to use the following code, correct?

#Force non-www:
RewriteEngine on
RewriteCond %{HTTP_HOST} ^www\.tyrspaladium\.com [NC]
RewriteRule ^(.*)$ http://tyrspaladium.com/$1 [L,R=301]

 

[Paul B]

The .htaccess file.

 

[Commodore]

there is an .htaccess1 file in my tyrspaladium folder, then an .htaccess file above that in the public_html folder.

I want the one in the public_html folder?

Also how do i save it? Im opening in notepad. I guess i paste the code on the bottom of the file and click save. However it puts a .txt at the end of the file. do I transfer the file then rename it .htaccess without the .txt at the end??

 

[Commodore]

Ok I tried it and I get this error when i type in www.tyrspaladium.com

 

[Paul B]

See point 19 of the FAQ for some example rules: https://xenforo.com/community/threads/frequently-asked-questions.5183/#post-180456