Fixed Error logging payment to payment provider: Please enter a value using 255 characters or fewer.

[DragonByte Tech]

Affected version

2.1.2

[LIST]
[*]XF\PrintableException: Error logging payment to payment provider: Please enter a value using 255 characters or fewer.
[*]src/XF/Mvc/Entity/Entity.php:1154
[*]Generated by: Unknown account
[*]Jun 12, 2019 at 4:46 AM
[/LIST]

#0 src/XF/Repository/Payment.php(90): XF\Mvc\Entity\Entity->save()
#1 src/XF/Payment/AbstractProvider.php(203): XF\Repository\Payment->logCallback('<>...', 'paypal', '<>...', 'error', 'Connection to P...', Array, '')
#2 payment_callback.php(69): XF\Payment\AbstractProvider->log(Object(XF\Payment\CallbackState))
#3 {main}

array(4) {
  ["url"] => string(40) "/payment_callback.php?_xfProvider=paypal"
  ["referrer"] => bool(false)
  ["_GET"] => array(1) {
    ["_xfProvider"] => string(6) "paypal"
  }
  ["_POST"] => array(35) {
    ["mc_gross"] => string(5) "34.95"
    ["protection_eligibility"] => string(10) "Ineligible"
    ["payer_id"] => string(13) "<>"
    ["tax"] => string(4) "0.00"
    ["payment_date"] => string(25) "<>"
    ["payment_status"] => string(9) "Completed"
    ["charset"] => string(12) "windows-1252"
    ["first_name"] => string(6) "<>"
    ["mc_fee"] => string(4) "1.66"
    ["notify_version"] => string(3) "3.9"
    ["custom"] => string(32) "<>"
    ["payer_status"] => string(8) "verified"
    ["business"] => string(28) "<>"
    ["quantity"] => string(1) "1"
    ["verify_sign"] => string(56) "<>"
    ["payer_email"] => string(15) "<>"
    ["txn_id"] => string(17) "<>"
    ["payment_type"] => string(7) "instant"
    ["payer_business_name"] => string(11) "<>"
    ["last_name"] => string(6) "<>"
    ["receiver_email"] => string(28) "<>"
    ["payment_fee"] => string(4) "1.66"
    ["shipping_discount"] => string(4) "0.00"
    ["receiver_id"] => string(13) "<>"
    ["insurance_amount"] => string(4) "0.00"
    ["txn_type"] => string(10) "web_accept"
    ["item_name"] => string(32) "eCommerce order #<> (<>)"
    ["discount"] => string(4) "0.00"
    ["mc_currency"] => string(3) "USD"
    ["item_number"] => string(0) ""
    ["residence_country"] => string(2) "<>"
    ["shipping_method"] => string(7) "Default"
    ["transaction_subject"] => string(0) ""
    ["payment_gross"] => string(5) "34.95"
    ["ipn_track_id"] => string(13) "<>"
  }
}

EDIT: The order did process successfully, but it would appear as if some form of PayPal connection error failed to log because of the 255 character limit.

 

[XF Bug Bot]

Thank you for reporting this issue. It has now been resolved and we are aiming to include it in a future XF release (2.1.3).

Change log:

Force payment provider log messages to their max length.

Any changes made as a result of this issue being resolved may not be rolled out here until later.

 

[V3NTUS]

The exactly same error is appearing when using the spam cleaner for some users.. I don't know what's the cause, and nothing gets logged in the error log as well!

 

[Armyadarkness]

This is still happening for me. How did it work in the past, and now it does not? I have many users purchasing upgrades, but it doesnt log them in the payment log, it doesnt include them on the "Active Upgrade" page, and it doesnt restore their banner.

I went to paypal and created a callback url, but it seems more like a xenforo setting, than a Paypal one.

 

[Paul B]

If you require support, you will need to log in to your customer account, add your forum user name, then post in the relevant forum.