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Error: Cannot connect to Facebook

Discussion in 'Troubleshooting and Problems' started by 36degrees, Dec 29, 2011.

  1. 36degrees

    36degrees Member

    Hi,

    I'm trying to set up a new forum using XenForo, and am having issues with the Facebook integration.

    When I run the diagnostics tool within the admin cp, I get the following error:

    Error
    Your server could not connect to Facebook (https://graph.facebook.com). Try again later. If the issue persists, contact your host.​

    Under what circumstances would this error message appear? I believe that the application ID is setup correctly, and the board URL is specified both within the admin cp and within the Facebook application settings - and as the error message is being thrown by XenForo and not Facebook I'm guessing this might be an issue with Curl / HTTPS?

    Thanks,

    Ollie
     
  2. Mike

    Mike XenForo Developer Staff Member

    This is an issue if you don't have cURL with HTTPS support (or don't have HTTPS support in your PHP itself). Both generally depend on OpenSSL.
     
    ITCAnhDuy likes this.

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