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XF 1.4 Email timing out via google apps?


Well-known member
I just changed an option to use google apps for email and im getting these errors;

Error Info
Zend_Mail_Protocol_Exception: Email to marcusbarker@xtra.co.nz failed: smtp.gmail.com has timed out - library/Zend/Mail/Protocol/Abstract.php:377
Generated By: Unknown Account, 30 minutes ago
Stack Trace

#0 /home2/****/public_html/library/Zend/Mail/Protocol/Abstract.php(415): Zend_Mail_Protocol_Abstract->_receive(300)
#1 /home2/****/public_html/library/Zend/Mail/Protocol/Smtp.php(199): Zend_Mail_Protocol_Abstract->_expect(220, 300)
#2 /home2/******/public_html/library/Zend/Mail/Transport/Smtp.php(200): Zend_Mail_Protocol_Smtp->helo('localhost')
#3 /home2/*******/public_html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#4 /home2/********/public_html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#5 /home2/*****/public_html/library/XenForo/Model/MailQueue.php(79): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#6 /home2/*******/public_html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.99999904633)
#7 /home2***********/public_html/library/XenForo/Model/Deferred.php(294): XenForo_Deferred_MailQueue->execute(Array, Array, 7.99999904633, '')
#8 /home2/**********/public_html/library/XenForo/Model/Deferred.php(428): XenForo_Model_Deferred->runDeferred(Array, 7.99999904633, '', false)
#9 /home2/**********/public_html/library/XenForo/Model/Deferred.php(373): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#10 /home2/*********/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
#11 {main}

Request State

array(3) {
  ["url"] => string(45) "https://www.truckmountforums.com/deferred.php"
  ["_GET"] => array(0) {
  ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(25) "/conversations/870.67968/"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"

Delete... Close


XenForo developer
Staff member
That appears to be a timeout during the connection/setup phase. It would really just be a networking issue between your server and Gmail's (or a load issue on their end I suppose). Unfortunately there isn't really much that can be changed in XF unless you adjust the SMTP configuration to use different options (though that may not do anything).
This happens to me too. Been talking to Google Apps folks and Xenforo about this. TLS works on Thunderbird for me for both Google Apps accounts that i tested with a representative but TLS does not on Xenforo as i get that message. Not sure if its a setting on Xenforo that's blocking it? Its not on Google App's end since i managed to validate multiple accounts on thunderbird with TLS settings. Any thoughts?