XF 1.5 Email invalid when it isn't.

[Okenyon]

We have a few users who's emails keep moving to invalid and therefore cannot post etc even tho their emails are in fine working order.

How do we combat this please?

 

[Okenyon]

Hey guys, anyone else experienced this? Really need a fix please here.

 

[ENF]

Have you checked the logs to see what's happening? Any addons that touch email settings or user validation?

Ours is working fine... if the email bounces, it gets marked as invalid or if the user changes their email, it's invalid until they confirm the new message. We're on the latest 1.5.x revision (.18) with no issue like this.

 

[Okenyon]

Everything seems to be working fine.

But on the hourly cron job task it keeps flagging the account as invalid and moving them to awaiting confirmation user group so they can't post even tho their email is valid.

 

[ENF]

But on the hourly cron job task it keeps flagging the account as invalid and moving them to awaiting confirmation user group so they can't post even tho their email is valid.

Does that match what it says in the user change logs?
How about promotions that may not be set correctly?