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Creditcard Declined

Discussion in 'XenForo Pre-Sales Questions' started by BuilderKiller, Jul 1, 2015.

  1. BuilderKiller

    BuilderKiller Member


    I am using a prepaid greendot card and it is saying the purchase has been denied because it is outside the country.

    Any idea why?
  2. Chris D

    Chris D XenForo Developer Staff Member

    Unfortunately we can't do anything to help on the forum. Please Contact Us | XenForo with the details.
  3. BuilderKiller

    BuilderKiller Member

    Just did. Lets hope this can be resolved because I've wated 3 months to get $140
  4. James

    James Well-Known Member

    XenForo are not unreasonable and other payment methods will be available to you. It has happened before with potential buyers.
  5. BuilderKiller

    BuilderKiller Member

    Ok. Maybe in my support ticket the can offer a payment method in the U.S. :D
    Thanks for the info

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