Daniel Hood
Well-known member
What happens when they go to http://yourdomain.com/conversations/add ?
Daniel Hood
Well-known member
I don't have to "get to you", go to http://xenmods.com/products/license?state=inactive and activate your new license
.Since you did just get a new license though, try updating your installation and see if that fixes it. I don't have any explanation for why it would just disappear.
tekgirl
Active member
I don't have to "get to you", go to http://xenmods.com/products/license?state=inactive and activate your new license
Since you did just get a new license though, try updating your installation and see if that fixes it. I don't have any explanation for why it would just disappear.
OK...let's see how it goes...thanks
tekgirl
Active member
I don't have to "get to you", go to http://xenmods.com/products/license?state=inactive and activate your new license
Since you did just get a new license though, try updating your installation and see if that fixes it. I don't have any explanation for why it would just disappear.
I upgraded and nothing...no button to start a new conversation...I can reply to a conversation, but not start one
Daniel Hood
Well-known member
Can you use permission analyzer to confirm you didn't mess up permissions on accident?I upgraded and nothing...no button to start a new conversation...I can reply to a conversation, but not start one
tekgirl
Active member
OK - it looks like it was a permissions issue, but should not have been...all is ok now...I forgot about the permissions analyzer, so thanks for reminding me...that being said, there is a server error logged:
ErrorException: Fatal Error: syntax error, unexpected end of file, expecting function (T_FUNCTION) -library/ConvEss/Model/Conversation.php:439
ErrorException: Fatal Error: syntax error, unexpected end of file, expecting function (T_FUNCTION) -library/ConvEss/Model/Conversation.php:439
Daniel Hood
Well-known member
I think it got called before it was all the way uploaded, try loading conversations and see if it comes up again.
Furai
Member
I've bought this add-on yesterday and I've installed it on our forum. I'm not sure why but searching conversations don't seem to work properly. Actually I don't get any good results. I've tried ticking/unticking searching only in conversations - still was getting forum wide results. Did I install something wrong or is there currently a bug?
Daniel Hood
Well-known member
Nobody's reported such an issue. Did you rebuild your search index? At least for the convess content type?
Furai
Member
I did rebuild whole search index. I'm really puzzled as to why it's happening. Maybe I'm doing something wrong while searching? But also my users reported this to me.
Daniel Hood
Well-known member
I can't reproduce it on my site, can anyone else reproduce this issue?
ENF
Well-known member
This is what it looks like:
You don't have this option? (although convess seems kind of weird, is it just me?)
However, I can confirm it's there and working.
ENF
Well-known member
Interesting... I just installed the latest update within the last 24 hours and no problems.
In this case, if I were you, I'd uninstall and the reupload the files and then reinstall. After installing, check the version number to make sure it updated correctly.
After that, you still have problems, I would ask Daniel for further help.
Any errors in the log?
Any conflicting addon?
ENF
Well-known member
Did you upgrade or just 'install addon'?
If you had the old version, you should choose 'upgrade'....
I've never actually seen that happen, but worth checking out.
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