XF 1.2 Cant send email

[Hristo Avramov]

I get this error when sending email via the email users admin option. I think emails for watched threads are sent okay. Although I tested it only for my email.

Stack Trace
#0 /home2/morethb8/public_html/bettingforum/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Sendmail->_sendMail() #1 /home2/morethb8/public_html/bettingforum/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail)) #2 /home2/morethb8/public_html/bettingforum/library/XenForo/ControllerAdmin/User.php(993): Zend_Mail->send(Object(Zend_Mail_Transport_Sendmail)) #3 /home2/morethb8/public_html/bettingforum/library/XenForo/ControllerAdmin/User.php(921): XenForo_ControllerAdmin_User->_sendEmail(Array, Array, Object(Zend_Mail_Transport_Sendmail)) #4 /home2/morethb8/public_html/bettingforum/library/XenForo/FrontController.php(337): XenForo_ControllerAdmin_User->actionEmailSend() #5 /home2/morethb8/public_html/bettingforum/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch)) #6 /home2/morethb8/public_html/bettingforum/admin.php(13): XenForo_FrontController->run() #7 {main}

 

[Hristo Avramov]

email is enabled on the server. I tested it with email.php

 

[Jeremy]

Can you copy the actual error that appears above the stack trace?

 

[JulianD]

What is the actual error? That's only the stack trace part

 

[Hristo Avramov]

Zend_Mail_Transport_Exception: Unable to send mail. - library/Zend/Mail/Transport/Sendmail.php:137
Generated By: admin, 30 minutes ago

 

[Mike]

This is only an indication that your mail handler (postfix, etc) rejected the mail (returned a failure error code). You would need to look in the mail log for more details.

 

[Hristo Avramov]

How do I look at the email log?

 

[Mike]

It's likely /var/log/maillog but you'll need root access. You'll need to contact your host if you're unsure.

 

[Hristo Avramov]

Thank you for all the support. I will send email to support.

What is strange is that I tested if it sends messages for watched threads(not to my email, but to normal google email) and it works. Only receive this error when I try to use the mass email, even if I select just 1 user.

 

[JulianD]

Maybe it is a problem with the mail queue getting full and not accepting more new mail or something. I'm shooting in the dark here. Take a look at your mail log and the answer should be there.

 

[Hristo Avramov]

These are the error logs. but it seems they are not related to my emails. Its related to some spam emails. I never tried to send "Free shipping on Armani Jeans,"

2013-08-28 06:35:01 1VEexe-0001S2-Bp DKIM: d=reply1.ebay.com s=emarsys2012 c=relaxed/relaxed a=rsa-sha1 i=eBay@reply1.ebay.com [verification succeeded]
2013-08-28 06:35:01 1VEexe-0001S2-Bp <= e3us-1706831468354-318d5eII8b9f04II1@reply1.ebay.com H=(e3uspmta192.emarsys.net) [91.194.248.192]:43548 P=esmtp S=110026 id=0.1.15B.956.1CEA3EB014BDEC0.0@e3uspmta192.emarsys.net T="Free shipping on Armani Jeans, Diesel and more, nadalbg" for admin1@betting-forum.com
2013-08-28 06:35:02 1VEexe-0001S2-Bp => admin1 <admin1@betting-forum.com> R=virtual_user T=virtual_userdelivery
2013-08-28 06:35:02 1VEexe-0001S2-Bp Completed
 
2013-08-28 06:41:46 1VEf4E-0003di-Ls <= morethb8@box792.bluehost.com H=localhost (box792.bluehost.com) [127.0.0.1]:44364 P=esmtp S=1010 T="Betting Forum with new software" for admin1@betting-forum.com
2013-08-28 06:41:46 1VEf4E-0003di-Ls => admin1 <admin1@betting-forum.com> R=virtual_user T=virtual_userdelivery
2013-08-28 06:41:46 1VEf4E-0003di-Ls Completed
 
2013-08-28 08:39:36 H=([109.102.169.248]) [109.102.169.248]:4654 F=<admin1@allouezmarine.com> rejected RCPT <admin1@betting-forum.com>: Message rejected because ([109.102.169.248]) [109.102.169.248]:4654 is blacklisted.
 
2013-08-28 08:39:36 H=([109.102.169.248]) [109.102.169.248]:4654 F=<admin1@allouezmarine.com> rejected RCPT <admin1@betting-forum.com>: Message rejected because ([109.102.169.248]) [109.102.169.248]:4654 is blacklisted.

 

[Jeremy]

It looks like the IP address that's attempting to send the email is being blocked by your server, which is something your host (or email provider) should be able to fix.

 

[Hristo Avramov]

I am confused. Is it my ip address or the ip address of my site?
I am using local email on my host.

 

[Jeremy]

The error is stating that the following IP is blacklisted:
109.102.169.248

 

[Hristo Avramov]

http://ipaddress.is/109.102.169.1#.Uh4U_vOEapo
This ip address is from ROmania. Are you sure this isnt just some spammer?
My server is in USA and I am in Bulgaria and this is not my ip

 

[TPerry]

It looks like the IP address that's attempting to send the email is being blocked by your server, which is something your host (or email provider) should be able to fix.

More than likely it's because that IP is listed in 16 blacklists that are maintained.
I don't think I'd want them to "fix" it.

 

[Hristo Avramov]

But thats not my ip. It doesnt have anything with me. Why cant I send mail then

 

[Mike]

What (server) time corresponds with when that email error message was generated?

 

[Hristo Avramov]

I dont know, I dont see time match . I have 186 pages of errors on my admin panel, maybe for all emails I tried to send, since it was mass email. From 1:42 to 1:58

2013-08-28 06:35:01 1VEexe-0001S2-Bp DKIM: d=reply1.ebay.com s=emarsys2012 c=relaxed/relaxed a=rsa-sha1 i=eBay@reply1.ebay.com [verification succeeded]
2013-08-28 06:35:01 1VEexe-0001S2-Bp <= e3us-1706831468354-318d5eII8b9f04II1@reply1.ebay.com H=(e3uspmta192.emarsys.net) [91.194.248.192]:43548 P=esmtp S=110026 id=0.1.15B.956.1CEA3EB014BDEC0.0@e3uspmta192.emarsys.net T="Free shipping on Armani Jeans, Diesel and more, nadalbg" for admin1@betting-forum.com
2013-08-28 06:35:02 1VEexe-0001S2-Bp => admin1 <admin1@betting-forum.com> R=virtual_user T=virtual_userdelivery
2013-08-28 06:35:02 1VEexe-0001S2-Bp Completed
 
2013-08-28 06:41:46 1VEf4E-0003di-Ls <= morethb8@box792.bluehost.com H=localhost (box792.bluehost.com) [127.0.0.1]:44364 P=esmtp S=1010 T="Betting Forum with new software" for admin1@betting-forum.com
2013-08-28 06:41:46 1VEf4E-0003di-Ls => admin1 <admin1@betting-forum.com> R=virtual_user T=virtual_userdelivery
2013-08-28 06:41:46 1VEf4E-0003di-Ls Completed
 
2013-08-28 08:39:36 H=([109.102.169.248]) [109.102.169.248]:4654 F=<admin1@allouezmarine.com> rejected RCPT <admin1@betting-forum.com>: Message rejected because ([109.102.169.248]) [109.102.169.248]:4654 is blacklisted.
 
2013-08-28 08:39:36 H=([109.102.169.248]) [109.102.169.248]:4654 F=<admin1@allouezmarine.com> rejected RCPT <admin1@betting-forum.com>: Message rejected because ([109.102.169.248]) [109.102.169.248]:4654 is blacklisted.

 

[Mike]

Can you submit a ticket with FTP and admin CP details?