Can't renew my license and can't add RM

[Dakis]

There's something wrong with my licenses - I swear a few minutes ago I could see renewal + RM as options in both of my licenses (one active, one expired). Right now, I can't renew my expired license and there's no RM option to buy either -again on the expired license.

Um, help?

 

[Paul B]

Have you tried logging out and back in again?

 

[Mike]

Probably best that you submit a ticket from your account with specifics about what license this applies to (if you have multiple).

 

[Dakis]

Have you tried logging out and back in again?

That worked! Thanks! Purchased!

LOL it reminded me the "have you tried turning it off and on again?" line from the IT Crowd

 

[Lee]

That worked! Thanks! Purchased!

LOL it reminded me the "have you tried turning it off and on again?" line from the IT Crowd

Sometimes the simplest thing is the right thing to do!