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Cant login to My admin kontrol panel

Discussion in 'XenForo Questions and Support' started by madmartigan, Nov 19, 2012.

  1. madmartigan

    madmartigan Active Member

    I cant login to my kontrol panel i dont know what happend this have nerver happend before How can i fix this?
    Can i do something in the database?
     
  2. tenants

    tenants Well-Known Member

  3. madmartigan

    madmartigan Active Member

  4. tenants

    tenants Well-Known Member

    Jake Bunce likes this.
  5. tenants

    tenants Well-Known Member

    What do you mean by nothing

    When you go to the admin area (the admin control panel), do you see the standard login page?

    If so, can you enter your admin name?
    If so, what is the error it returns when entering the name & password (is it giving a password or username error)?

    If it doesn't recognise your admin name, re-check your config.php and make sure it has:
    $config['superAdmins'] = 'your super admin user id';"
     
    Jake Bunce likes this.
  6. madmartigan

    madmartigan Active Member

    I see everything normal but after i type my password and press enheter it loads and nothing happens only that i need to retype the password.
     
  7. tenants

    tenants Well-Known Member

    Jake Bunce likes this.
  8. madmartigan

    madmartigan Active Member

    Its not that eather. But i can login to My friends kontrol panel but i cant Edit My user becouse im super admin
     
  9. tenants

    tenants Well-Known Member

    okay, then it's time to get your hands dirty and start looking for clues

    Firstly I would check the server error logs (I assume you've been through those 4 links above 1st)
    You can get to those if you have CPANEL installed, via here:

    errorlogs.png

    There might be errors getting logged with XF... but as you can't access the admin control panel, it's obvisouly not all that straight forward to check... but all is not lost. These errors are logged in your database, so access your database (with phpmyadmin or what ever you use), the find the table "xf_error_log" Is there anything recently listed there?
     
    Jake Bunce likes this.
  10. tenants

    tenants Well-Known Member

    Wait, do you mean you can access your admin control panel via another browser (on some one elses computer?)

    What browser are you using?
    If its an IPad, I've just added another link (5) to my first response :
    http://xenforo.com/community/threads/ipad-doesnt-like-admin-log-in.36931
     
    Jake Bunce likes this.
  11. madmartigan

    madmartigan Active Member

    This was weird i couldnt login to my control panel with my iphone4s but it worked to login with my friends account on the iphone.
    Now im on my computer and it workes again to login with my account it have never been a problem to loggin to the panel with my iphone before what happend?
     

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