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Can't buy Xenforo (with PayPal)

Discussion in 'XenForo Pre-Sales Questions' started by mopple, Sep 1, 2012.

  1. mopple

    mopple New Member

    Hello guys,

    I want to buy a Xenforo license with PayPal, but I get every time an error. I have similar problems like this guy: "Why can't I buy this?"

    Maybe Important: - I have a verified PayPal account
    - I want to pay using debit entries​
    - It's enough money on the account​

    Any thoughts how I could solve this problem?

    Thanks for your help in advance.
  2. whynot

    whynot Well-Known Member

    There is enough money on the account,use that.
  3. mopple

    mopple New Member

    Sorry if it's misleading, I have enough money on my bank account, I have no(!) money on the PayPal account.
  4. whynot

    whynot Well-Known Member

    Transfer money from the bank account to the Paypal account.
    It could take days to appear verified on your Paypal account.
  5. mopple

    mopple New Member

    Thanks, but here in germany, it's possible to pay without PayPal credit. Normally, sites charge instant the money from the bank account, not the PayPal account. It's very useful and works normally. This is the first time, that it isn't working...

    Edit: Is it possible, that Xenforo isn't accepting this payment method?
  6. MichaelDance

    MichaelDance Well-Known Member

    nope I bet you've hit the "Paypal firewall" ring them up.
  7. MagnusB

    MagnusB Well-Known Member

    Use the contact form to contact xF directly. Sometimes paypal refuses to handle transactions for one reason or another.
  8. mopple

    mopple New Member

    Okay, thank you. I tested it just for fun with my mobile and it worked. Very strange....

    But thank you anyways. :)
  9. SamPC

    SamPC New Member

    FYI: i am having same issue as 'mopple' today. [​IMG]Dont know if this matters but i was paying using my existing PayPal balance[​IMG].
    Let me know if there is another way to pay[​IMG] paypal.GIF
  10. MichaelDance

    MichaelDance Well-Known Member

    You've hit the Firewall at PayPal, I had it, you need to ring them up. If you have skype or if you're from USA ring: +18882155506

    I had this billions of times once, PayPal UK was crap (is a nice word tbh) USA PayPal solved it in 4 phone calls.

    Was what the UK said but phoning USA PayPal via Skype got it solved.
  11. Adam Howard

    Adam Howard Well-Known Member

    c:\t\paypal.PNG :ROFLMAO:

    xenforo.com 2012-9-2 17:15:48.png
    MichaelDance likes this.

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