Can't Buy A Forum License

[Ariel Schnee]

My brother let me use his credit card. I tried to buy a license with it. But it didn't work. The card is good. No reason it shouldn't work. We tried another of his cards. Also a good one. It didn't work either. What is going on?

 

[Paul B]

Submit a ticket for any purchase or account related queries: https://xenforo.com/contact/

 

[whynot]

It didn't work either.

Perhaps because the names don't match?

 

[Ariel Schnee]

I typed in what he told me to type in, so it matched.

 

[Ariel Schnee]

Submit a ticket for any purchase or account related queries: https://xenforo.com/contact/

I did that, and got no response.

 

[whynot]

I typed in what he told me to type in, so it matched.

My brother let me use his credit card. I tried to buy a license with it.

The license is for your brother?

Yes: The names match
No: They don't match.

 

[Paul B]

I did that, and got no response.

For future reference, official ticket working hours are Monday to Friday 9-5 (UK time).

When making a payment using PayPal, any issues with cards being rejected must be reported to them.
They are the payment processor - we have no involvement with that part of the transaction.