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XF 1.4 Cannot turn off email notification

Discussion in 'Troubleshooting and Problems' started by Jayt, Apr 24, 2015.

  1. Jayt

    Jayt Member

    I am getting complaints from users stating that they are getting site emails even though they turned off all the options. I tried myself disabling all of the email options including receive site emails and sure enough I continue to get email notifications for a watched thread and for new conversations. I have disabled all of the add ons I have installed. But I cannot see to turn them off. Does anyone have an idea what could be causing this?

    Edit:
    After testing further it's only the notification emails for a watched thread that I can't turn off. This would be for a thread that is automatically watched from the settings in preferences. Even with the receive email box unchecked a new watched thread will receive emails.
     
    Last edited: Apr 24, 2015
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Jayt likes this.
  3. Mike

    Mike XenForo Developer Staff Member

    There's also a link in the watched thread email to stop emails from it or all watched content.
     
    Jayt likes this.
  4. Jayt

    Jayt Member

    Ok, I see now. If a thread is already being watched and receiving an email notice changing your preferences won't affect the setting for the already watched thread. I had to unwatch the thread and then watch it again with out the email notice.

    Thank you guys for your help!
     

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