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XF 1.5 Automated bounced users

Sunka

Well-known member
#1
I setup options in ACP but I do not know is automatic bouncing for users working or not working

I switch to Amazon SES for outgoing e-mails (SMPT), and it working like it should be.
I created gmail for bounced e-mails and setup that in ACP for automated bounced e-mail handler too.
All configuration you can see on screenshot below.

Also, I create Amazon SNS thread and notificaton for bounced e-mails and suscribe with bounced email address.

There is no log for bounced emails/users in ACP

xen.png
 

Mike

XenForo developer
Staff member
#2
If you send an email to the bounce account directly, does it get logged in the XF ACP eventually? (This can take around 30 minutes.) If so, it's going to be an issue with SES not sending the bounces to that address as expected.
 

Mike

XenForo developer
Staff member
#4
Are there any server error logs listed? You mention that XF "read" the email, but if there's no log entry in the ACP for it, then I'm not sure if that's the case. XF will log every email it reads, regardless of whether it's a bounce. Note that if you read the mail yourself, it's likely that XF won't process it again.
 

Sunka

Well-known member
#5
I get notification that there is new mail in my bounced e-mail, after xenforo cron is passed, mails are not show any more (they are automatically archived after reading).
Is there problem maybe that xenforo can not recognize that this is bounced email?

Example of mail for test user with fake mail:
Code:
AWS Notifications no-reply@sns.amazonaws.com via amazonses.com
Mar 1 (2 days ago)

to me
{"notificationType":"Bounce","bounce":{"bounceSubType":"General","bounceType":"Transient","reportingMTA":"dsn; a6-178.smtp-out.eu-west-1.amazonses.com","bouncedRecipients":[{"action":"failed","emailAddress":"e671932@trbvm.com","status":"4.4.7","diagnosticCode":"smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<421 4.4.0 Unable to lookup DNS for trbvm.com>"}],"timestamp":"2016-03-01T00:09:14.317Z","feedbackId":"000001532f81e0c0-31f8b3a4-6a1e-47e2-9651-d8c45449d260-000000"},"mail":{"timestamp":"2016-02-29T09:29:15.000Z","sourceArn":"arn:aws:ses:eu-west-1:695309777512:identity/info@pijanitvor.com","sendingAccountId":"695309777512","source":"info@pijanitvor.com","messageId":"010201532c5c3b7e-6261361d-51d0-46d6-ac67-02a776ec3b4e-000000","destination":["e671932@trbvm.com"]}}
 

Mike

XenForo developer
Staff member
#6
Is there problem maybe that xenforo can not recognize that this is bounced email?
That's not a bounce -- it's a notification from AWS/SNS, but it's not what a normal bounced email looks like. So no, XF won't be able to process that. (There should still be a log that it read it though.)
 

Sunka

Well-known member
#8
Also, will users with status user state email invalid (bounced) get some notification regarding that, or should I create some notice for that users?
 

Sunka

Well-known member
#10
what is phrase for that notice so I could change it, and is ther way to disable that notice and create custom one with default notice system?