Attached images don't show as thumbnails

[Puntocom]

Hello. I have this configuration in XenForo 1.0.2:

Maximum Attachment File: 1324Kb
Maximum Attachments per Message: 15
Maximum Attachment Image (blank)
Attachment Thumbnail Dimensions: 100
jpg is an allowed extension

When I upload some images in a thread there are many not shown up as images. I want them to appear as thumbnails, is this a bug? I have used the search tool and I can't find anything related.

 

[Paul B]

It seems they're not being recognised as image files.

What happens if you upload them here?

 

[Puntocom]

It seems they're not being recognised as image files.

What happens if you upload them here?

It happens the same.

 

[Paul B]

In that case the file types are incorrect or are being flagged as something other than .jpg.

You will need to re-save them using a graphics program.



I just downloaded the one you attached, opened it in PSP X and then resaved it as a .jpg.

 

[dieketzer]

nice

 

[matt vinyl]

Sorry for reopening a very old thread folks. But it is the only one I have found resembling my current issue.

I have the same issue as the OP above, I have done what Brogan had suggested in #4 and I still have images showing as files and not thumbnails or the option to include as a full image.
Just this minute I have tested the image here and it showed up as a thumbnail.

What could have changed on our forum?
I hope you folks can help when you get a minute?

Thank you.

 

[Mike]

Can you upload an avatar as expected?

If not, it sounds like your image processor (presumably GD) is either missing or isn't handling the necessarily file types.

 

[matt vinyl]

I get an error message when trying to change my current Av, saying "The image could not be processed by the server. Please try another or contact the site owner."

I have had new members register today who have uploaded an Av.? Odd!
Oh Mike, why is nothing simple?

If what you say is the case, what, how, where, and again how to correct? Bearing in mind I am a simpleton!
The image processor, is that forum software related of PC?

 

[Mike]

It's the image processing extension to PHP. Out of the box, this is GD. There's an option to change it via "Default Image Processor" so it's worth checking what that's set to.

But if it's set to GD and it's not working, unfortunately you'd need to contact your host so they can look into sorting it.

 

[matt vinyl]

Thanks Mike, what I'll do is grab a ticket with my host anyway, now you've offered up that info. I can put that to them. They are ever so helpful to me.
I have had some recent help from them (due to posts I've read here) with PHP stuff.

If it turns out it's not not the case, I'll repost here.

Thank you sir!

 

[matt vinyl]

Just to let you know people, I contacted my host and they enabled the gd php module and all returned to as was.
So thanks @Mike for giving me the terminology to put to them.

Hopefully this will remain a good reference point for other members like me (who don't know a lot) in the future.

Thanks for your help!

 

[tourmeister]

Something has gone wonky with my forum regarding attachments. Normally, the file is uploaded and displayed as a thumbnail while editing the post and I am given the option to insert the file as in inline full sized image. What is happening now is that when the file uploads, a generic icon is displayed instead of the image and the full size option is never presented. However, if I click on the filename on the icon, it will display the image in a new window, so the image is getting uploaded and it is a jpg file. I have not done any upgrading or changed any options in quite a while. I have opened a support ticket with Knownhost to see if they might have done something to my server, but they are usually pretty good about notifying me if they are going to do anything. I've not heard back from them yet. The image attached here is the exact same file I used to test the process on my forum. I have also attached a screen shot showing the generic icon.



No clue what might be wrong.

 

[tourmeister]

And this is new...

 

[tourmeister]

I have had this setting for a long time, mot sure why that is suddenly causing an error,

 

[tourmeister]

Andy got it sorted for me

 

[philmckrackon]

Andy got it sorted for me

@AndyB ?

 

[tourmeister]

@AndyB ?

Yes

 

[philmckrackon]

How about a solution, he is a good guy...

 

[tourmeister]

It has something to do with the max dimensions being set to zero, which I thought it had been forever because I never messed with it. However, when Andy had me set it to 2500 X 2500, that cleared up the issue. I have his Convert Image add-on installed, which changes images in links to attachments in case the link is broken. This preserves images in ride/trip reports created by users when they have hosted them originally in places like Photobucket or something similar. That add-on wasn't happy with the zeros for the max dimensions setting. I have no idea why it has been working perfectly for a very long time and then suddenly stopped working a few days ago. There are no other admins on my site that have access to the site options and I haven't messed with any options in a very long time because everything has been working so well. Nor has anything on my hosting server been changed recently. I think Andy is trying to figure it out.