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Annoying error when trying to install add-ons

Discussion in 'Troubleshooting and Problems' started by ErrorCode, Sep 25, 2011.

  1. ErrorCode

    ErrorCode Member

    This is what I keep getting when I try to install add-ons:

    What does this mean?
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    That error means it is trying to create a phrase that already exists.

    Which addon is giving that error? I want to download it and take a look.
  3. ErrorCode

    ErrorCode Member

    It all originated with the [bd] Banking add-on. It should be in the listings on this website.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Do you have any other add-ons installed?

    I haven't seen anyone else report that problem with the banking add-on so it could be a conflict with another add-on.
  5. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

  6. ErrorCode

    ErrorCode Member

    Yes, I'm pretty positive. I don't recall ever seeing this error before installing that add-on.
  7. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    What triggers the error? Does it happen when you are installing the banking addon? You seemed to imply that it happens when you install any addon. If that is the case then there might be a problem with the forum itself. The uppercase phrase title is suspicious.

    I can take a look if you are comfortable giving me your FTP and admin login information. Otherwise you should probably submit a ticket:

  8. ErrorCode

    ErrorCode Member

    Well, now the error happens when I try and install any add-on but I'm pretty sure that it originated with the [bd] Banking add-on. I've never seen it before I tried installing that. If you think you can help, send me a PM and we can talk about it.
  9. xfrocks

    xfrocks Well-Known Member

    I'm the author of the [bd] Banking. I'm pretty sure I don't mess with default phrases, all my phrases have prefix. So if you believe my add-on causes this error, you can send me a message with your site info and I will come by and check. Thanks.
  10. Mike

    Mike XenForo Developer Staff Member

    Look for a customized version of the phrase "Conversations" (that's the title) - you should rename it to "conversations" (lower case) or revert it.
  11. ErrorCode

    ErrorCode Member

    This may be the problem, because I did change that. But I can't find the phrase anywhere.
  12. xfrocks

    xfrocks Well-Known Member

    Did you enabled debug mode? You need to change to the "English (US)" phrase set to find it because the key is "1-Conversations" which means language_id = 1, title= "Conversations" (while the "Master Language" phrase set has language_id = 0). Then you can use both the "Search Phrases" feature or the inline filter in "Phrases" page.

    And please investigate before blaming an add-on. Thanks.
  13. ErrorCode

    ErrorCode Member

    How do I do that?

    I'm also pretty sure that the phrase set is on English... but when I type, nothing comes up.

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