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XF 1.5 Animated Gif Issues

Discussion in 'Troubleshooting and Problems' started by DaiAku, Feb 22, 2016.

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  1. DaiAku

    DaiAku Active Member

    Having strange issues with animated gifs on our site. They seem to work while editing the post but after saving them out they do not display properly.

    You can see the thread here:

    http://que-ee.com/forums/index.php?...il-5-2016-on-xbox-one-and-pc.4298/#post-45401

    Only the second animated gifs display properly but they are all correct and should work - when I went to edit the post to see if where typos they all worked in the editor.

    Here is the text for the animated gifs:

    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]

    I disabled cache sizes on the images to make sure that was not it but it didnt help.

    Anyone have any idea?
     
  2. DaiAku

    DaiAku Active Member

    Hah - well they dont seem work here either - is there an option that needs to be set somewhere in admin?

    Additional note: if you go and edit the post the animated gifs do work in the editor on this site as well. Is this a bug?
     
    Last edited: Feb 22, 2016
  3. Brogan

    Brogan XenForo Moderator Staff Member

    The images are likely too large.

    You can increase the value in the ACP -> Options -> Messages: Image Cache Max Size (Kilobytes)
     
  4. DaiAku

    DaiAku Active Member

    Thank you - I tried this - set it to unlimited cache and but it is still is a problem. Well to be clear - only 1 out of the 5 work with unlimited cache size.
     
    Last edited: Feb 22, 2016
  5. DaiAku

    DaiAku Active Member

    More info on this:

    I disabled all add-ons to see if the problem persisted and it does. With all add-ons disabled only 1 of the 5 images will display properly. They continue to display properly in the editor.
     
  6. DaiAku

    DaiAku Active Member

    Ok, by disabling proxy images fixes this issue. @Brogan not sure if this is helpful to you guys, functioning as intended or a bug.
     
  7. Mike

    Mike XenForo Developer Staff Member

    When a proxied image fails to be fetched, it will retry fetching but only sporadically. The longer it has been failing, the more time between retries. It's possible it hadn't retried since you changed the options.

    Alternatively, it could just be down to fetching speed. We limit how long fetching can happen (to avoid DoS vectors), so it may have taken too long.
     
  8. DaiAku

    DaiAku Active Member

    Ah ok. I tried turning on proxy images again for the ones in question above and again only 1/5 images worked - so I think the rules out possibility #1. So in my case the only fix seems to be turning them off. Hopefully this data and information will be helpful for you.
     
  9. Mike

    Mike XenForo Developer Staff Member

    There's also a 10 second fetch limit on them (this is the DoS vector thing), so that could be involved (and would be expected).
     
  10. DaiAku

    DaiAku Active Member

    Sounds certainly possible. It might make sense to add some features to extend the time. Up to you guys - love the forums think you guys are doing a bang up job with Xenforo.

    Thanks!
     

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