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An error occurred. Please click the button below for more information.

Discussion in 'Installation, Upgrade, and Import Support' started by iGamer, Oct 6, 2010.

  1. iGamer

    iGamer Active Member

    I got a "An error occurred. Please click the button below for more information."
    But no button ever showed up. Then after several tried on it's own, i got the following errors:

    Server Error

    Mysqli statement execute error : Duplicate entry 'addon_delete' for key 'title'
    1. Zend_Db_Statement_Mysqli->_execute()in/home/igamersz/public_html/foro1/library/Zend/Db/Statement.phpat line300
    2. Zend_Db_Statement->execute()in/home/igamersz/public_html/foro1/library/Zend/Db/Adapter/Abstract.phpat line468
    3. Zend_Db_Adapter_Abstract->query()in/home/igamersz/public_html/foro1/library/Zend/Db/Adapter/Abstract.phpat line546
    4. Zend_Db_Adapter_Abstract->insert()in/home/igamersz/public_html/foro1/library/XenForo/DataWriter.phpat line1484
    5. XenForo_DataWriter->_insert()in/home/igamersz/public_html/foro1/library/XenForo/DataWriter.phpat line1473
    6. XenForo_DataWriter->_save()in/home/igamersz/public_html/foro1/library/XenForo/DataWriter.phpat line1287
    7. XenForo_DataWriter->save()in/home/igamersz/public_html/foro1/library/XenForo/Model/AdminTemplate.phpat line331
    8. XenForo_Model_AdminTemplate->importAdminTemplatesAddOnXml()in/home/igamersz/public_html/foro1/library/XenForo/CacheRebuilder/ImportAdminTemplate.phpat line33
    9. XenForo_CacheRebuilder_ImportAdminTemplate->rebuild()in/home/igamersz/public_html/foro1/library/XenForo/ControllerHelper/CacheRebuild.phpat line26
    10. XenForo_ControllerHelper_CacheRebuild->rebuildCache()in/home/igamersz/public_html/foro1/library/XenForo/Install/Controller/Install.phpat line243
    11. XenForo_Install_Controller_Install->actionStep2b()in/home/igamersz/public_html/foro1/library/XenForo/FrontController.phpat line303
    12. XenForo_FrontController->dispatch()in/home/igamersz/public_html/foro1/library/XenForo/FrontController.phpat line132
    13. XenForo_FrontController->run()in/home/igamersz/public_html/foro1/install/index.phpat line17

    Any ideas what went wrong?
  2. iGamer

    iGamer Active Member

    Geash, after trying it over 3 times it finally installed it and let in setup the admin, and now i am in the middle of configuring it.
  3. Shaun Mason

    Shaun Mason Active Member

    I have the same issue, except I don't get to the error message above, I get a FastCGI error.
  4. compwhizii

    compwhizii Active Member

    Then it's not really the same issue, is it?
  5. Blandt

    Blandt Well-Known Member

    It could be the same issue.
    He is using IIS and you aren't.
  6. Erik

    Erik Well-Known Member

    If this happens to anyone...
    1. First, download another copy of XenForo from the members' area. There was a small fix released shortly after Beta 1 was released that addressed (part) of this problem. Make sure you have the latest version before continuing.
    2. Start the installation over. Make sure to clear out any existing XenForo tables when the installer asks you about it.
    3. Click the button to install, and then let it be. It is possible you will get a number of messages that say "An error occurred, please click the button below for more information." All you need to do is leave it alone. The page should refresh and continue on with the installation as planned.
    4. Eventually, the installation should complete successfully and you should see the page where you can enter the information for the administrator account. Continue with the installation steps as instructed.
    If you let the installation sit and you still get errors, then something else may be wrong. I recommend you create a new support thread with specific information about what's happening, the error messages you receive (including PHP and Apache error logs), and technical information about your host including name, PHP version, MySQL version, PHP extensions installed (if applicable), etc. :)
    Nizar Meddeb likes this.
  7. Blandt

    Blandt Well-Known Member

    AND error logs :D
  8. Erik

    Erik Well-Known Member

    Edited. :)
    Nizar Meddeb likes this.
  9. JadedHeart

    JadedHeart Member

    Can you tell me which files to upload from the "fixed" version? I am having some problems with my FTP client timing out and it took forever to upload the first time, I really would rather just upload the files I need to.

    Edit: Never mind, I rechecked and some of the files did not upload so I uploaded them and it installed fine.
  10. mizter1nho

    mizter1nho Well-Known Member

    Have same.
    I think that error with memory.
    How to fix?
  11. mizter1nho

    mizter1nho Well-Known Member


    { error: $.context(this, 'formSubmitError'), timeout: 30000 }


    { error: $.context(this, 'formSubmitError'), timeout: 300000000 }

    Thanks: Kerk.
    zOrg likes this.

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