Not a bug After repair of my database by your support

[Roiarthur]

Affected version

2.0.4

The problem of permission is still there and i still cannot install Siropu_Chat latest version 2.0.6

Have a look of the problem

At the first installation, i could not install Siropu_Chat and could not change permission without errors

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

At the second try after deleting all Siroup Chat in my database, other problems appears

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

 

[Roiarthur]

Is there a way to fix that problem?

 

[webbouk]

I can't help you with your problem but would like to know what software you used to make the videos

Regards

 

[Chris D]

You already have a ticket open for this, and it will be responded to in due course.

 

[Roiarthur]

Yes i know but there is a capture video that happens after the first try to fix the database
I was thinking that would help
I also sended it to Sipuro Chat conteptor
I had to rebuild the master data of XF after trying to install that Chat
Thanks to try to help me to solve that problem.

By the way, at the beginning, we import the Database from Vbulletin 4.2.5 to XF 1x with an importer and it was working fine.
Then we upgrade to XF2 after buying all the license required
It was working fine with Siropu Chat 2.0.3
Ours problems began when i try to upgrade Siropu Chat to version 2.0.4
The problem is that is not all groups that present the permission problem and that's why i am trying to find the problem.

I just upgrade Dragonbyte Donate from version 3.0.0b8 to 3.0.0 and no error problem has been encounter.

I also upgrade other paid add-ons and i ha no problem either.

My problem is with Siropu Chat and the conceptor thinks that the errors come from XF2

It seems complicated and i just want to help you guys to see what problems i have.

I will wait further instruction, as long we don't change groups permissions we do not have any errors

 

[Roiarthur]

I can't help you with your problem but would like to know what software you used to make the videos

Regards

I used an old version of Camtasia Studio, you can also use Icecream Recorder

 

[Chris D]

Don't get me wrong, additional information always helps, and I appreciate the effort

That said, I could already see from your most recent reply what the issue was, and what the next step was for fixing it, but I just hadn't had a chance to reply, yet.

I replied to the ticket a while ago, I think all of the issues should be resolved now.

 

[Roiarthur]

It seems that you fix the bug, i can change permissions without an error
I will try later the Siropuchat
You are great
Thanks a lot