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Add note to user profile / threads

Discussion in 'XenForo Suggestions' started by infinite.loop, Nov 8, 2010.

  1. infinite.loop

    infinite.loop Active Member

    I would like to see a feature where moderators can add comments/notes to an userprofile or to an thread.

    These infos would be visible for moderators only - not for ordinary users.
    These could be notes like "keep an eye on this thread because of content XY"
    M@rc, Dadparvar, Mr Lucky and 13 others like this.
  2. WhiteTiger

    WhiteTiger Member

    I'd like to see that too.
  3. digitalpoint

    digitalpoint Well-Known Member

    Being able to have user notes is almost a must have for big boards. Thread notes would be a neat bonus. For user notes, it probably could be done via extending the existing profile posts without too many changes... same thing really, just with an internal flag so it's only viewable by mods/admins (and on it's own tab).
    Morgain and Alfa1 like this.
  4. ragtek

    ragtek Guest

  5. Alfa1

    Alfa1 Well-Known Member

    A user note feature would be very useful if it was part of a larger, centralized system, like the report center.

    The user note function in vb had the major weakness that it was not centralized and thus there was no way for staff to keep track of user notes. No one is going to notice if you post a new user note to one profile, while a website may have thousands or even hundreds of thousands of profiles. It can take years before anyone encounters the user note.

    I hope that XF will implement a much more useful way of handling staff user notes and staff user alerts.

    Pretty much all websites have threads in their staff forum to post and discuss staff comments about specific users. Some sites use one thread for this, some sites use one thread for positive comments and one thread for negative comments, some sites use multiple threads (one per user)

    A user note system should be centralized, so that staff can easily follow whats going on and even get alerts about important community matters.
    I suggest that user notes should be visible within the report center or something similar to the report center. User notes should also be accessible from user profiles.
    Staff should be able to reply to a user note, so matters can be discussed thoroughly.

    It would be valuable to be able to include a severity level, so that all staff can be immediately alerted about issues with high severity, while only staff related to the issue/forum area need to be alerted about low severity issues.
    There is quite a difference between a user note about a member repeatedly posting low content and a user note about a user being embroiled in a wide-scale forum riot or who leaves a suicide message.

    Often user notes are related to warnings and support requests. Therefore user notes should be connected to the related warnings / reports.
  6. Grover

    Grover Well-Known Member

    (As usual), I totally agree with your complete feedback above. Nothing to add to it.
  7. Grover

    Grover Well-Known Member

  8. Brogan

    Brogan XenForo Moderator Staff Member

    They are different suggestions as one refers to an admin notepad in the ACP and this refers to a notepad moderators can access.
    Grover likes this.
  9. Grover

    Grover Well-Known Member

    Ah, yeah I wasn't 100% sure myself if they talked about exactly the same thing :rolleyes:. (Note to self: next time, when in doubt, take a :coffee:) :
  10. Morgain

    Morgain Well-Known Member

    a frontend version please.
  11. Alfa1

    Alfa1 Well-Known Member

    I would like to add that the lack of this feature implies data loss when a website migrates from another platform to XenForo.
  12. Dan

    Dan Well-Known Member


    We just released an addon for this: http://xenforo.com/community/resources/usernotes-for-the-staff.1819/

    Have a nice day,
    - The EL Team
    semprot and Softlineck like this.
  13. Stuart Wright

    Stuart Wright Well-Known Member

    I'd like to revive this because I think it's pretty important that we have a system for moderators to save and recall user notes. They are invaluable on AVForums, enabling us to build up a history of users so that we can better judge how to react if they break the rules, and also notes about traders if they are potentially dodgy.
  14. Valhalla

    Valhalla Well-Known Member

    I would like to see this suggestion implemented in some form or another (though I'm not quite sure how.)

    Initially, I thought suggesting the Custom User Fields feature be extended to permit a hidden staff-only field would be most appropriate, but it's clear from this thread there may be other ways to implement a user "note-keeping" feature.

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