doublespaces
Well-known member
- Affected version
- 2.2.7
Template: payment_received_receipt_user_upgrade
I have raised prices on a variety of my upgrades and every time someone's upgrade renews when they signed up BEFORE the price increase, they are being told their account has been upgraded for the new price, which is not true. Their account bills at the old price which is expected unless they were to agree otherwise with paypal for example.
These notices should send the price they agreed to pay and were actually charged, not the new price. If this is not possible to change, then that is a mistake because then you should not allow modifying the price of an upgrade while someone is actively subscribed to it in order to avoid this situation.
I also don't want people to think that there may be other folks getting a better pricing on these upgrades, so alluding to a price hike in the template is not an acceptable solution.
I have raised prices on a variety of my upgrades and every time someone's upgrade renews when they signed up BEFORE the price increase, they are being told their account has been upgraded for the new price, which is not true. Their account bills at the old price which is expected unless they were to agree otherwise with paypal for example.
These notices should send the price they agreed to pay and were actually charged, not the new price. If this is not possible to change, then that is a mistake because then you should not allow modifying the price of an upgrade while someone is actively subscribed to it in order to avoid this situation.
I also don't want people to think that there may be other folks getting a better pricing on these upgrades, so alluding to a price hike in the template is not an acceptable solution.