500 Internal server error after user import

[Philipp]

I am trying to import http://forums.majorgeeks.com to XenForo. Unfortunately, I am always getting an internal server error after the user import is complete.

The server is running PHP 5.2.14 over mod_fcgid with the following configuration:

<IfModule mod_fcgid.c>
  AddHandler fcgid-script .php .php5
  SocketPath /var/lib/apache2/fcgid/sock
  IdleTimeout 600
  IdleScanInterval 120
  BusyTimeout 300
  BusyScanInterval 120
  ErrorScanInterval 3
  ZombieScanInterval 3
  ProcessLifeTime 900
  SpawnScoreUpLimit 10
  SpawnScore 1
  TerminationScore 2
  MaxProcessCount 200
  DefaultMaxClassProcessCount 100
  DefaultMinClassProcessCount 1
  IPCConnectTimeout 900
  IPCCommTimeout 900
  MaxRequestsPerProcess 500
</IfModule>

Any ideas?

 

[Mike]

Can you check XenForo's server error log in the admin CP? It's also under the tools tab.

 

[Philipp]

Nothing.

Server Error Logs
No errors have been logged.

 

[Mike]

Nothing of note in the Apache's own error logs?

 

[Philipp]

I just found this in the default error log:

[Sun Dec 12 16:42:23 2010] [warn] (104)Connection reset by peer: mod_fcgid: read data from fastcgi server error.
[Sun Dec 12 16:42:23 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: admin.php

 

[Mike]

That really just looks like a PHP crash, which is usually a real pain to debug. If you want me to try to debug what's going on, can you send me admin CP and FTP access details? (I also assume that simply going to/using the importer in the current state will trigger the issue.)

 

[Philipp]

Thanks, I just send you the admin/FTP login

 

[XxUnkn0wnxX]

just a small note this tends to fix issues:

<IfModule mod_fcgid.c>
FcgidMaxRequestLen 1073741824
</IfModule>

if u place in apache config..

new version uses small number up to 1.26kb or something old one was up to 1gb as manually set.. if bigger then 1gb then set to bigger number. these numbers a represented as bytes