XF 1.5 403 while saving EXTRA.css

[loplo]

Hey guys,
I was trying to save some changes done to my extra.css and I'm greeted with the error shown below.
Any other template can be changed/saved but extra.
Can anyone help me out of this situation?
Thanks in advance.

 

[Tracy Perry]

403 error is normally a permission denied error on a file from my experience with OLS. You need to check to make sure that the files in the associated areas have the correct permission settings.

it's been a while since I used OLS (Open LiteSpeed), the free version which works similar, but I know I had some "unique" issues with permissions on a few files once or twice.

 

[Brogan]

A 403 erorr is a forbidden error.

A typical cause of that is some sort of security mechanism on the server, something like mod_security.

Contact your host and they should be able to resolve it.

 

[loplo]

Could it be cloudflare related?

 

[Tracy Perry]

Could it be cloudflare related?

Have you checked the LiteSpeed logs for any hint of the error? That's the first place you need to check.

 

[m1ne]

^ only if you are pro with WAF enabled, check traffic log if so.

 

[loplo]

The log I have in cPanel shows me the following:

2016-05-10 20:16:34.481 [INFO] [162.158.249.24:51633-1#APVH_fly-ra.com] File not found [/home/flyra/public_html/403.shtml]
2016-05-10 20:16:34.366 [INFO] [162.158.249.24:51633] File not found [/home/flyra/public_html/403.shtml]
2016-05-10 20:16:34.363 [NOTICE] [/home/flyra/public_html/.htaccess:170] Unsupported ErrorDocument URL: default, must start with '/' or 'http'.

That IP belongs to cloudflare.

 

[loplo]

Just confirmed with my hosting company, it was mod_security.
Thanks for your help guys!

 

[Brogan]

something like mod_security.

He shoots, he scores!