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XF 1.1 .3 Member can't change avatar

Kim

Well-known member
#1
Hello there,

I have a member who is trying to change their avatar, however it reverts to a previous Gravatar version no matter what is selected, or upgraded, even when the gravatar email is removed, and deleted.

Does anyone have any ideas on getting around this?
 

Brogan

XenForo moderator
Staff member
#2
LOL at the prefix use :D

Is it perhaps cache related?
Does everyone see the old avatar or just the member in question?
 

Brogan

XenForo moderator
Staff member
#4
Can you try removing the avatar via the ACP and then set a new one?

Although I would like to see what happens when it is attempted from the account.
It could be a Gravatar issue.
 

Kim

Well-known member
#6
Nope, just did it via the ACP, and uploaded a new one from my computer... and again, it reverts to his previous Gravatar

>_<
 

Kim

Well-known member
#10
Well don't I feel like a dill pickle.

My business partner hadn't CHMOD'd the avatar directory after a recent server move.

All resolved now, thank you very much Brogan for looking at it :)