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XF 1.1 .3 Member can't change avatar

Discussion in 'Troubleshooting and Problems' started by Kim, Mar 26, 2013.

  1. Kim

    Kim Well-Known Member

    Hello there,

    I have a member who is trying to change their avatar, however it reverts to a previous Gravatar version no matter what is selected, or upgraded, even when the gravatar email is removed, and deleted.

    Does anyone have any ideas on getting around this?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    LOL at the prefix use :D

    Is it perhaps cache related?
    Does everyone see the old avatar or just the member in question?
  3. Kim

    Kim Well-Known Member


    Everyone, I logged in as him (at his request) and couldn't get the thing to change either.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Can you try removing the avatar via the ACP and then set a new one?

    Although I would like to see what happens when it is attempted from the account.
    It could be a Gravatar issue.
  5. Kim

    Kim Well-Known Member

    Will try it via the ACP :)
  6. Kim

    Kim Well-Known Member

    Nope, just did it via the ACP, and uploaded a new one from my computer... and again, it reverts to his previous Gravatar

  7. Brogan

    Brogan XenForo Moderator Staff Member

    Would I be able to take a look?
  8. ManOnDaMoon

    ManOnDaMoon Well-Known Member

  9. Kim

    Kim Well-Known Member

    yes of course :)

    Will PM you the details.
  10. Kim

    Kim Well-Known Member

    Well don't I feel like a dill pickle.

    My business partner hadn't CHMOD'd the avatar directory after a recent server move.

    All resolved now, thank you very much Brogan for looking at it :)
  11. Biker

    Biker Well-Known Member

    Here, you can use mine.

    Tracy Perry likes this.
  12. Tracy Perry

    Tracy Perry Well-Known Member

    Hey, I need a box of 12 dozen of those please. At my recent rate I'm about out of the box I have.

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