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XF 1.5 1 user can't access site, others can.

Discussion in 'Troubleshooting and Problems' started by Skisma, Nov 25, 2015.

  1. Skisma

    Skisma Member


    I have a user who has been unable to access my site for a couple of hours now. He's tried two different devices with two different browsers and is getting a message that says "server cannot be found". He's cleared his cookies/cache and still nothing. All other users including myself are having no issues. Is there anything I can check with his account that could be causing this?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    If it's just one user, it's going to be local to them (ISP, routing, etc.) and there won't be anything you can do within XF to resolve it.

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