XF 1.5 1 user can't access site, others can.

[Skisma]

Hi,

I have a user who has been unable to access my site for a couple of hours now. He's tried two different devices with two different browsers and is getting a message that says "server cannot be found". He's cleared his cookies/cache and still nothing. All other users including myself are having no issues. Is there anything I can check with his account that could be causing this?

 

[Paul B]

If it's just one user, it's going to be local to them (ISP, routing, etc.) and there won't be anything you can do within XF to resolve it.