Tickets 1.6.10

When support is needed or something breaks, you can expect to wait weeks or even months before receiving the dignity of a reply.

An absolutely full featured, well written and exceptionally supported add-on. A must have for any serious service based community. I was happily able to end my Zendesk subscription with Nifty’s tickets. It has every necessary to provide best in class support at an incredibly fair price point. I cannot wait to see what future updates bring. Thanks for an amazing product for XF.

A solid foundation for a support system, and a bargain price. Being able to convert threads or conversations to tickets is a great feature.

Since 1.5.5, we finally started using it. Very nice and Absolutely Essential add-on, lots of features, fast support, and reasonable price.

Almost everything to fit your needs from a support system is included and for a couple of remaining features (such as KB) the developer is always ready for suggestions and implementing new features.

Great add-on with high functionality from a very responsive and listening developer. Highly recommended and a very appreciated extension of XenForo.

Since version 1.5 this addon is amazing and highly recommended to anyone who needs support tickets for their site. Its easy for members and guests to submit a ticket.
The preset answers save a ton of time. Escalations allow for automatic answers and closing of tickets. People receive email notifications.
The members of my big board are clearly happy with the support they now get. I prefer this addon over Kayako Support Suite which costed me $999 per year.

Nixfity tickets is well designed, very feature rich and works great.
It doesn't have a knowledge base yet, but that is scheduled for the future.

There are no secrets that the 1.4 and below versions were just hideous. The new 1.5.x version, total rewrite, is just amazing. If you ever wanted this product, this is now the time where the developer has matured to provide a quality, stable, product.

This is powerful, and unbeatable for the price. Love it!

Simple to create tickets, and monitor queues.

Great plugin, does exactly what it should do without drama or complicated ticket submissions or settings. The only reason to not rate it 5 stars is that only registered members can make a ticket. For support to non members this plugin is useless. Hopefully that will become a feature.