MineSync, for XF2

MineSync, for XF2 3.3.2 (S2.3)

No permission to buy (£35.00)

Reviews 4.38 star(s) 13 reviews

The other night I had an issue on my site where the Minecraft account block wouldn't show under messages in threads. I submitted a ticket later in the night to address the issue.

The next morning at 8:05 AM, I received the first response from support. A couple emails later, back and forth addressing and confirming the issue, a new update was posted and I was notified in the last email in the thread at 9:01 AM. Within the hour I had that update on my site and the issue was fixed!

I do have one recommendation though. I've been installing add-ons from the admin panel via .zip files. I wish the resource was packaged a bit easier for easy drag and drop of the .zip file into the admin panel. What I've been doing is adding the "upload" folder, LICENSE file, and README file all into a .zip file and uploading that for ease of use without having to SFTP into the webserver.

Overall, phenomenal response and reaction times I must say. Easy to give 5-star rating along with ease of installing and setting up the addon and plugin. Keep it up!
Works well and was easy to install on both my forum and server. Had a question and technical support was very quick on their feet. Thanks guys!
nanocode
nanocode
Thanks very much for your kind review! Hope MineSync continues to serve your community well :)
Don't hesitate to get back in touch if you have any other queries!
The plugin does not work as intended, many functions are missing, not once the prefix can be edited. The support is no longer responsive to my messages and is otherwise unreachable. Pity!
nanocode
nanocode
This is misleading.

We've had 3 tickets from you. In the first, we replied in 2 minutes and resolved your issue. The second, we made over 20 replies across 3 days with a response time between 5 minutes and one hour, and you acknowledged our support was good. All your issues were resolved, and none were bugs in our software. We spent a *significant* amount of time on your ticket and issue, came onto your server to help debug, and found the issue was due to a third party plugin. They fixed the issue and you reported the issue was then resolved. We further answered a number of queries in this ticket for you with quick response time.

The most recent, the third, you reported an issue that we determined was user error, but you resolved this before we could respond and updated us accordingly. You then informed us that you wished to change the prefix [MineSync] in some chat messages. We informed you that is not currently possible. It cannot be changed in 2 specific error messages only.

It is deeply unfortunate that, despite our extensive support time dedicated to helping you use this add-on, you find the add-on is a one star. And that the inability to customise the chat prefix on 2 error messages constitutes "does not work as intended, many functions are missing". Nevertheless, we replied to your ticket 3 minutes after your latest response and have received no communications from you since, hence the allegation of now being unresponsive is inaccurate.
Exelent Resurce, I had some problem whit getting it to work, but they where patient and super helpfull! thx for good support
I did not receive my product after purchasing this add-on.

I don't recommend buying this add-on as this might happen to you as well.
nanocode
nanocode
Due to technical issues communicating with the PayPal API, your order wasn't immediately (& automatically) processed. We noticed the problem and contacted you within 1 hour of your payment so we could manually add the license to your account.

I don't think we could've anticipated this better, or offered faster/more prompt response in a rare event like this. We'd have appreciated if you contacted us to resolve such a problem in the first instance. Apologies for any inconvenience nevertheless.
Absolutely fantastic Addon and Minecraft plugin, working like a dream! Totally worth buying. Easy to set up and start using. Ultra-fast responses from support emails!
I've been highly interested in the resource since their X1 (for XF 1.x) and after having see many friends purchase this I decided to do so myself. Without a doubt one of the best purchases I've ever made, the price got me a little worried being higher than expected - but I didn't doubt purchasing afterwards.

This addon is easy to use, straight forward and really makes it easy to setup. A highly extra feature is that this allows you to disregard captchas by having players register from in-game - thus being less of a nuisance for your players.

It's a great cosmetic 'donator-perk' to have their rank show while they post. The team have always been very friendly and have answered my questions without any issues.

Overall amazing purchase, haven't regretted purchasing and certainly amazing to use. 10/10
My players seem to like the use of the plugin. We found a bug during implementing it, but were met with quick and very helpful support!
While Minecraft server owners should take care to read XF instructions on groups and permissions, MineSync really is an excellent solution for handling Minecraft to Forum integration in a way that will save you time and let you focus on improving your Minecraft server. The support is also top-notch -- quick, intuitive, and possesses a seemingly limitless patience. If you can swing the price, it's definitely worth it.
Great job with the add-on! The support is amazing and really fast. It really deserves the money. Recommend it!
Great support by the developer when I found a bug with our setup. Really good XenForo to Minecraft linking plugin. Works really well and efficiently (eventually!) - Definitely worth the money, my community (softuf.com) loves it!
Works perfectly on XenForo and Minecraft. Fast and efficient support.
Overall, there is nothing more that you could want!
Really good and fast support, the price is definitely worth it! Very friendly and helpful, i can only recommend.
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