I agree they need to work on communication, but I do not think they need to do so until after 2.3 releases. The people who currently make the decisions and are the most familiar with the business, development status and plans are currently Kier and Chris; bringing on someone new would require getting them up to speed and having to approve any communications prior to publishing which still requires Kier or Chris to step away from development.
Kier
did communicate the status of development, as well as why there were delays and the state of the business. It is safe to assume that it still stands, and that things are still being worked on.
My issues with this thread (and other threads) have been:
- People wanted communication; they got it, but an ETA was missed.
- Because of missed ETA people want further communication, which further puts development behind (Kier probably spent a few good hours minimum writing the last communication).
- Because people experience FOMO, they are now theorizing that XF will lack innovation and go under in the future... Even though XF Cloud is its own new product and prints money (10 Cloud customers at $60/month are equivalent to 45 new self-hosted customers (no addons), or ~75 renewals with all addons).
Honestly, the best thing for XF is for them to continue to focus on XF2.3 which is they are/were close to finishing, get that out and release an update to 2.2. From there they should also address the community concerns and bring on someone for communication and re-work their development strategy to keep this person abreast of things so that it can be communicated with little involvement of development.
People like to do a comparison to IPB, but people forget IPB was a much more mature company than XF (IPB2 released in 2004, XF opened the site in 2010), and have had time to grow their team and business for a longer period of time, so they have already gone through the growing pains XF is dealing with now.