Hello, I am trying to get some support. I have a XenWord licence under the name "James Eling" for the website 4x4earth.com, but I am unable to recover the account information as I do not know what email address has been used. The password reset asking for "name or email" says it is working when i using my name, but the recover email never arrives. What can be done about this?
Also, once I get my licence updated, do I need to get another licence if I want to run the same website in a development environment (as we need to upgrade Xenforo, Wordpress and Xenword, but don't want to risk our live site without a full test first).
Is this the best place for support?